Service Technician

RDO Equipment Co.; Fargo (ND); In loco; USD 34.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Efficiency bonus program

Sign-on Bonus available for qualified?

Comprehensive benefits package

Training and development

Descrizione del lavoro

RDO Equipment Co. is seeking a Service Technician to repair equipment to high standards of quality in a safe, professional, and timely manner. The role may involve overtime and offers growth within the organization.

The position includes an efficiency bonus program and a sign-on bonus for qualified applicants, along with a comprehensive benefits package and access to ongoing training and development opportunities.

Competenze

• Excellent mechanical skills.
• Trade-specific tooling, including hand and pneumatic tools.
• Strong computer skills.
• Excellent customer service skills.
• Ability to assemble and perform maintenance functions on equipment.
• Strong oral and written communication skills.
• Strong organizational skills.
• Graduation from related diesel technology program preferred.
• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Mansioni

• Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor.
• Document machine information and repairs completed on work order, including parts and fluids used.
• Maintain a clean work area, as well as care for all shop tools, machines, and equipment.
• Identify and communicate solutions for customer service opportunities in the dealership's area of responsibility.
• Maintain technical and product knowledge on all equipment sold within the dealership's area of responsibility.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Conduct self in the presence of customers and community so as to present a professional image of RDO Truck Centers.
• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
• Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.

Conoscenze

Mechanical skills

Tools

Computer skills

Customer service

Oral & written communication

Organizational skills

Formazione

Diesel technology program (preferred)

Strumenti

Trade-specific tooling

Descrizione del lavoro

This individual will be responsible for the effective repair of equipment and components at high levels of quality. Their work must be completed in a safe, professional and timely manner. Based upon their level of expertise, the Service Technician may work under direct supervision. This individual must be able to perform quality work as efficiently and profitably as possible, with potential for overtime work as well.

$25 - $40+/ hour

Compensation & Benefits:

• Eligible for efficiency bonus program based on individual performance
• Sign-on Bonus available for qualified applicants.
• Comprehensive benefits package
• Training and development, as well as opportunities to grow within the organization

Specific Duties Include:

• Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor.
• Document machine information and repairs completed on work order, including parts and fluids used.
• Maintain a clean work area, as well as care for all shop tools, machines, and equipment.
• Identify and communicate solutions for customer service opportunities in the dealership's area of responsibility
• Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Conduct self in the presence of customers and community so as to present a professional image of RDO Truck Centers.
• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
• Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements:

• Excellent mechanical skills
• Trade-specific tooling, including hand and pneumatic tools
• Strong computer skills
• Excellent customer service skills
• Ability to assemble and perform maintenance functions on equipment
• Strong oral and written communication skills
• Strong organizational skills
• Graduation from related diesel technology program preferred
• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

#RDOTruck

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.