Field Service Technician – Beverage Equipment Pro

The ICEE Company; Tulsa (OK); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Company Vehicle and Gas Card

Cell phone and tablet

Technical School Tuition Reimbursement

Birthday Holiday!

Employee Stock Purchase Program

Life Insurance

401(k) Plan

Job summary

The ICEE Company in Tulsa, OK seeks a Service Technician to maintain and repair ICEE and restaurant equipment, including frozen beverage dispensers, ice makers, and beverage systems. You will perform maintenance, respond to service calls, and work with minimal supervision; a company vehicle, uniforms, tools, cell phone, tablet and gas card are provided.

Applicants should have a high school diploma, a strong mechanical background, and be willing to drive 40%+ of the time.

Qualifications

• High School Diploma or equivalent is required.
• Strong mechanical background is required.
• Graduate of Technical or Vocational school is preferred.
• Must possess and maintain a valid REAL ID Driver’s License.
• Willing and able to drive more than 40% of the time.
• Must have and wear steel-toed shoes.

Responsibilities

• Trained and certified in preventive maintenance and installations.
• Training and service competency meeting Grade Level 1 standards.
• Receives dispatched service calls as assigned and ensures a prompt response based on ETA.
• Performs preventative maintenance, troubleshoots or diagnoses service problems, and completes repairs as needed.
• Checks quality of all products i.e.: checking syrup levels, changing out flavors, cleaning around machines, etc.
• Maintains inventory and maintenance on equipment such as: parts, tools, and the company vehicle.
• Reviews service orders and service performed with the respective supervisor.
• Keeps supervisor informed of customer concerns and upselling opportunities.
• Documents all work performed and closes out all activities upon completion.
• Clearly communicates with customers and co-workers.
• Performs general warehouse duties including cleaning, organizing, rotating product, shipping and receiving of equipment, parts, and product.
• Performs other duties as assigned by Supervisor.

Skills

Strong mechanical aptitude

Excellent communication

Customer relations

Time management

Education

High School Diploma or equivalent

Technical or Vocational school preferred

Job description

The ICEE Company in Tulsa, OK seeks a Service Technician to maintain and repair ICEE and restaurant equipment, including frozen beverage dispensers, ice makers, and beverage systems. You will perform maintenance, respond to service calls, and work with minimal supervision; a company vehicle, uniforms, tools, cell phone, tablet and gas card are provided.

Applicants should have a high school diploma, a strong mechanical background, and be willing to drive 40%+ of the time.