Field Service Technician Associate

Musco Lighting; Oskaloosa (IA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

PTO

401k

Profit sharing

Vision and dental insurance

Job summary

Musco Lighting, based in Iowa, is seeking a Technician Associate in the Services Team. The role provides hands-on training in Musco’s systems, services, and field operations, with extensive travel across the U.S. and abroad.

Expect to operate equipment, perform field service tasks, and contribute to project plans under the Logistics Supervisor’s guidance. You’ll learn all aspects of Musco products, perform maintenance and repairs, and document field activities.

Qualifications

• Excellent technical and problem solving ability.
• Basic electrical and mechanical aptitude is preferred.
• Excellent verbal, written, and telephone communication skills.
• Strong personal initiative and ability to work with little supervision.
• Basic computer, email, and internet skills for receiving work instructions and job reporting.
• Ability to learn internal communication system.
• Must pass a pre-employment physical, drug screen, and background check.

Responsibilities

• Drive and operate different types of equipment at lighting projects, including forklifts, aerial man lifts, ATFs, generators, non-CDL vehicles and rental cars.
• Perform field service work in aerial lifts, climbing poles, or catwalk access locations at heights.
• Learn all aspects of Musco products and services to support future service roles.
• Perform routine maintenance, repairs, and inspection of equipment and products.
• Coordinate time frames for projects with customers, vendors, equipment and people resources for assigned projects.
• Maintain consistent communication with Field Logistics Supervisor regarding daily duties and schedules.
• Provide detailed written field reports and complete paperwork within one week of project or assignment.
• Work on Musco projects with temporary lighting, warranty work on metal halide, LED or control-link products.
• Make solid daily expense related decisions.

Skills

Technical aptitude

Problem solving

Verbal communication

Written communication

Initiative

Computer skills

Learning internal system

Background check

Job description

Musco Lighting, based in Iowa, is seeking a Technician Associate in the Services Team. The role provides hands-on training in Musco’s systems, services, and field operations, with extensive travel across the U.S. and abroad.

Expect to operate equipment, perform field service tasks, and contribute to project plans under the Logistics Supervisor’s guidance. You’ll learn all aspects of Musco products, perform maintenance and repairs, and document field activities.