Controls & Electronics Technician — Frontline Field Support

Musco Lighting; Oskaloosa (IA); On-site; USD 52,000 - 78,000; Full time

Job summary

Musco Lighting in Oskaloosa, IA is seeking a Controls & Electronics Technician to maintain Musco products in the field and provide frontline support to customers and the Musco Team. The role emphasizes electrical installations, control systems, and technical problem solving with strong communication and computer skills.

Preference given to those with an associate degree in electronics and experience in a commercial or light industrial environment, plus familiarity with NEC and networking

Qualifications

• Associates degree in electronics or equivalent experience preferred.
• 3 years’ experience in electrical installations and troubleshooting a plus.
• Experience with control systems and technical support is a plus.
• Knowledge of electronic systems terminology and networking is preferred or learnable.

Responsibilities

• Provide frontline telephone support for technical problem solving and electrical troubleshooting to customers, contractors, Musco technicians, and internal teams.
• Identify and report product performance issues and develop processes for upfront detection and troubleshooting.
• Work with the internal Musco team to maintain high-quality customer service and timely issue resolution.
• Manage product performance issues from first contact to resolution and log reports accurately using Musco applications.

Skills

Electrical troubleshooting

Control systems

Project management

Technical support

Strong communication

Microsoft Excel and Word

Deadline-driven

Education

Associates degree in electronics

Tools

National Electrical Code

Job description

Musco Lighting in Oskaloosa, IA is seeking a Controls & Electronics Technician to maintain Musco products in the field and provide frontline support to customers and the Musco Team. The role emphasizes electrical installations, control systems, and technical problem solving with strong communication and computer skills.

Preference given to those with an associate degree in electronics and experience in a commercial or light industrial environment, plus familiarity with NEC and networking