Field Service Technician Apprentice - Learn Security Systems

Tech Systems Inc. (TSi); Minneapolis (MN); On-site; USD 85,962,240 - 143,270,400; Full time

Job summary

Tech Systems Inc. (TSi) is seeking a Field Service Technician Apprentice to learn installation and maintenance standards for electronic security systems by training alongside an experienced technician at client sites.

The role involves shadowing technicians, handling service calls, and developing skills in card access and CCTV installations while emphasizing safety, customer service, and effective problem resolution.

Qualifications

• High School Diploma or equivalent.
• Some electronics or low voltage background or education a plus.
• Installation experience of card access and CCTV a plus but not required.
• Proficiency with MS Office and IT best practices for IP systems.

Responsibilities

• Responding to installation projects and service calls within his/her assigned area with objective of installing and/or restoring the system to full functionality.
• Following processes and procedures to ensure that all assigned tasks are handled in accordance with Tech Systems’ policies and procedures.
• Communicating with Customer Service Representative regarding status, progress, and resolution of all assigned tasks.
• Operating under OSHA Safety Guidelines with an understanding of and adherence to TSI Safety Manual and Policy.
• Assisting with other technical support issues and duties, as needed.

Skills

Electronics basics

IP systems knowledge

MS Office basics

Tool proficiency

Strong communication

Multi-tasking

Safety awareness

Driver's license

Education

High School Diploma or equivalent

Tools

Smartsheet

MS Word/Excel/Outlook

Hand & Power Tools

Job description

Tech Systems Inc. (TSi) is seeking a Field Service Technician Apprentice to learn installation and maintenance standards for electronic security systems by training alongside an experienced technician at client sites.

The role involves shadowing technicians, handling service calls, and developing skills in card access and CCTV installations while emphasizing safety, customer service, and effective problem resolution.