Field Service Technician - Appliances Repair

Lgelectronics; Michigan; On-site; USD 35,000 - 41,000; Full time

Benefits offered by this job

No-cost health benefits

401(k) with company match

Paid time off

Performance-based incentives

Mental health resources

Parental leave

Job summary

LG Electronics is seeking a Field Service Technician in the Grand Rapids, MI area to diagnose and repair major appliances, TVs, and A/C units in customers' homes. The role involves travel within the Grand Rapids metro and requires strong diagnostic skills and tool usage.

Candidates should have at least 1 year in a technical role, be able to lift up to 50 pounds, hold a valid driver's license, and obtain EPA certification if needed. Competitive benefits and a defined recruiting range are offered.

Qualifications

• Minimum 1 year experience in a technical role (Appliance repair preferred).
• Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products).
• Experience in the use of tools, and diagnostic test equipment.
• Ability to properly trouble-shoot, diagnose, repair and document product/system issues.
• Valid Driver’s license in good standing.
• Ability to obtain appropriate EPA Certification.
• Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds.

Responsibilities

• Travel offsite to customers' locations to service LG equipment in homes.
• Use PPE, vehicle and diagnostic tools provided by LG.
• Diagnose problems and perform repairs on appliances, TVs and A/C units.
• Manage inventory and perform data entry after each job.
• Pre-screen next day service calls with required information.
• Meet or exceed company metrics (customer satisfaction, first-time fix, parts management, OT%).

Skills

Appliance repair

Diagnostics

Tool usage

Driver's license

Education

EPA Certification

Tools

Diagnostic equipment

Job description

LG Electronics is seeking a Field Service Technician in the Grand Rapids, MI area to diagnose and repair major appliances, TVs, and A/C units in customers' homes. The role involves travel within the Grand Rapids metro and requires strong diagnostic skills and tool usage.

Candidates should have at least 1 year in a technical role, be able to lift up to 50 pounds, hold a valid driver's license, and obtain EPA certification if needed. Competitive benefits and a defined recruiting range are offered.