Field Service Technician: Agricultural Equipment Diagnostics

Greenway-Equipment; Weiner (AR); On-site; USD 42,000 - 66,000; Full time

Job summary

Greenway Equipment is seeking a Service Technician to independently perform diagnostics, service repairs, and maintenance on customer/dealer-owned agricultural and outdoor power equipment, primarily John Deere. The role includes field service, thorough documentation, and ongoing training to stay current with technology offerings.

You will mentor apprentices, follow safety regulations, and maintain tools and inventory while delivering exceptional customer experiences.

Qualifications

• High School Diploma or GED required; equivalent experience accepted.
• Basic understanding of, and experience with, mechanical, electrical, and hydraulic systems.
• Experience using special tools and following Technical Manual procedures.
• Ability to diagnose technical issues.
• Experience with basic computer functions such as Service Advisor or equivalent computer based diagnostic tools.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment.
• Performs repairs in the field as required.
• Develop a thorough understanding of all technology offerings.
• Accountable for billable time and thorough documentation of diagnostics and repairs performed on repair orders.
• Participate in Training programs required by Greenway Equipment to develop and advance skills and knowledge.
• Follows all safety rules and regulations in performing work assignments.
• Prepares all reports and forms required in conjunction with work assignments.
• Will maintain current product knowledge of John Deere and competitive products.
• Maintains condition of vehicles, inventory, tools and equipment.
• Mentors Service Technician Apprentices and junior Service Technicians.

Skills

Diagnostics

Mechanical

Electrical systems

Hydraulic systems

Special tools

Technical manuals

Computer-based diagnostics

Education

High School Diploma or GED

Tools

Service Advisor

Diagnostic software

Job description

Greenway Equipment is seeking a Service Technician to independently perform diagnostics, service repairs, and maintenance on customer/dealer-owned agricultural and outdoor power equipment, primarily John Deere. The role includes field service, thorough documentation, and ongoing training to stay current with technology offerings.

You will mentor apprentices, follow safety regulations, and maintain tools and inventory while delivering exceptional customer experiences.