Field Service Technician Agricultural Equipment Diagnostics

Greenway Equipment; Walnut Ridge (AR); On-site; USD 45,000 - 65,000; Full time

Job summary

Greenway Equipment in Arkansas is seeking a Service Technician to independently perform diagnostics and repairs on John Deere equipment, both in shop and in the field. You will be responsible for accurate documentation, maintaining tools and inventory, and staying current with technology offerings.

You will participate in training programs, follow safety rules, and mentor apprentices while delivering exceptional customer service and timely repairs. High school diploma or GED required.

Qualifications

• Basic understanding of, and experience with, mechanical, electrical, and hydraulic systems used in John Deere equipment.
• Experience using special tools and following Technical Manual procedures.
• Ability to diagnose technical issues.
• Experience with basic computer functions such as Service Advisor or equivalent computer based diagnostic tools.
• High School Diploma, GED, or equivalent experience.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment.
• Performs repairs in the field as required.
• Develop a thorough understanding of all technology offerings.
• Accountable for billable time and thorough documentation of diagnostics and repairs performed on repair orders.
• Participate in Training programs required by Greenway Equipment to develop and advance skills and knowledge.
• Follows all safety rules and regulations in performing work assignments.
• Prepares all reports and forms required in conjunction with work assignments.
• Will maintain current product knowledge of John Deere and competitive products.
• Maintains condition of vehicles, inventory, tools and equipment.
• Mentors Service Technician Apprentices and junior Service Technicians.

Skills

Diagnostics

Electrical systems

Hydraulic systems

Mechanical skills

Customer service

Education

High School Diploma or GED

Tools

John Deere tools

Service Advisor

Technical manuals

Job description

Greenway Equipment in Arkansas is seeking a Service Technician to independently perform diagnostics and repairs on John Deere equipment, both in shop and in the field. You will be responsible for accurate documentation, maintaining tools and inventory, and staying current with technology offerings.

You will participate in training programs, follow safety rules, and mentor apprentices while delivering exceptional customer service and timely repairs. High school diploma or GED required.