Field Service Technician – Agricultural Equipment Diagnostics

Greenway Equipment; England (AR); On-site; USD 45,000 - 75,000; Full time

Job summary

Greenway Equipment is seeking a Service Technician to perform diagnostics, service repairs, and maintenance on John Deere and related equipment. The role includes field work, thorough documentation, and ongoing training to stay current with technology offerings.

You will mentor apprentices and junior technicians while upholding safety rules and delivering exceptional customer experiences. A strong mechanical background and problem-solving attitude are essential.

Qualifications

• High School Diploma, GED, or equivalent experience.
• Basic understanding of mechanical, electrical, and hydraulic systems.
• Experience with special tools and following Technical Manual procedures.
• Ability to diagnose technical issues.
• Experience with basic computer functions such as Service Advisor or equivalent diagnostic tools.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment.
• Performs repairs in the field as required.
• Maintains thorough documentation of diagnostics and repairs on repair orders.
• Participates in training programs to develop skills.
• Follows safety rules and keeps vehicles, inventory, tools, and equipment in good condition.
• Mentors apprentices and junior technicians.

Skills

Diagnostics

Mechanical aptitude

Problem solving

Customer service orientation

Education

High School Diploma or GED

Tools

Service Advisor

Diagnostic software

Job description

Greenway Equipment is seeking a Service Technician to perform diagnostics, service repairs, and maintenance on John Deere and related equipment. The role includes field work, thorough documentation, and ongoing training to stay current with technology offerings.

You will mentor apprentices and junior technicians while upholding safety rules and delivering exceptional customer experiences. A strong mechanical background and problem-solving attitude are essential.