Field Service Technician: Diagnostics & Repairs on Ag Equipment

Greenway Equipment; Dogwood (AR); On-site; USD 42,000 - 68,000; Full time

Job summary

Greenway Equipment in Arkansas is seeking a Service Technician to independently diagnose, service, repair and maintain John Deere equipment and outdoor power products. You will perform field repairs, document diagnostics and repairs, and stay current with product knowledge while ensuring safety and accuracy.

The role includes mentoring newer technicians, following manuals, and providing exceptional customer service in a fast-paced environment.

Qualifications

• Basic understanding of mechanical, electrical, and hydraulic systems used in John Deere equipment.
• Experience using Service Advisor or equivalent computer-based diagnostic tools.
• Ability to diagnose technical issues.
• Must be able to follow Technical Manual procedures and use special tools as required.
• High School Diploma, GED, or equivalent.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment.
• Performs repairs in the field as required.
• Maintains documentation of diagnostics and repairs performed on repair orders.
• Participates in training programs to develop skills and knowledge.
• Follows safety rules and regulations in performing work assignments.
• Maintains current product knowledge of John Deere and competitive products.
• Maintains condition of vehicles, inventory, tools and equipment.
• Mentors Service Technician Apprentices and junior Service Technicians.

Skills

Diagnostic ability

Customer service focus

Work ethic

Ability to work extended hours

Education

High School Diploma, GED, or equivalent

Tools

Service Advisor

Special tools

Job description

Greenway Equipment in Arkansas is seeking a Service Technician to independently diagnose, service, repair and maintain John Deere equipment and outdoor power products. You will perform field repairs, document diagnostics and repairs, and stay current with product knowledge while ensuring safety and accuracy.

The role includes mentoring newer technicians, following manuals, and providing exceptional customer service in a fast-paced environment.