Field Service Technician - Agriculture Equipment Diagnostics

Greenway Equipment; Searcy (AR); On-site; USD 45,000 - 65,000; Full time

Job summary

Greenway Equipment in Arkansas seeks a Service Technician to independently diagnose and repair agricultural and outdoor power equipment, primarily John Deere models. The role includes field service, thorough documentation, and ongoing learning about Greenway's technology offerings.

You will support training programs, follow safety rules, maintain equipment and vehicles, and mentor apprentices and junior technicians while delivering exceptional customer service.

Qualifications

• High School Diploma, GED, or equivalent.
• Diagnose mechanical, electrical, and hydraulic issues.
• Experience with John Deere equipment and diagnostics.
• Experience with Service Advisor or similar tools.
• Willing to work extended hours and weekends.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment.
• Performs repairs in the field as required.
• Develop a thorough understanding of all technology offerings.
• Accountable for billable time and thorough documentation of diagnostics and repairs performed on repair orders.
• Participate in Training programs required by Greenway Equipment to develop and advance skills and knowledge.
• Follows all safety rules and regulations in performing work assignments.
• Prepares all reports and forms required in conjunction with work assignments.
• Will maintain current product knowledge of John Deere and competitive products.
• Maintains condition of vehicles, inventory, tools and equipment.
• Mentors Service Technician Apprentices and junior Service Technicians.

Skills

Mechanical systems

Electrical systems

Hydraulic systems

Diagnose technical issues

Experience with Service Advisor

Customer-focused service

Extended hours/weekends

Education

High School Diploma or GED

Tools

Special tools

Technical manuals

Job description

Greenway Equipment in Arkansas seeks a Service Technician to independently diagnose and repair agricultural and outdoor power equipment, primarily John Deere models. The role includes field service, thorough documentation, and ongoing learning about Greenway's technology offerings.

You will support training programs, follow safety rules, maintain equipment and vehicles, and mentor apprentices and junior technicians while delivering exceptional customer service.