Field Service Technician — Agricultural Equipment Diagnostics

LE014 Greenway Equipment, Inc.; Arkansas; On-site; GBP 32,000 - 45,000; Full time

Job summary

Greenway Equipment is seeking a Service Technician to independently perform diagnostics, repairs, and maintenance on customer and dealer-owned agricultural and outdoor power equipment. You will perform field diagnostics and repairs on John Deere equipment, maintain thorough documentation, and participate in training to advance your skills.

As part of the team, you will stay current on John Deere and competitive products, mentor apprentices and junior technicians, and ensure safety rules are

Qualifications

• Basic understanding of mechanical, electrical, and hydraulic systems used in John Deere equipment.
• Experience using special tools and following Technical Manual procedures.
• Ability to diagnose technical issues.
• Experience with Service Advisor or equivalent diagnostic tools.
• Positive attitude with desire to deliver an exceptional customer experience.
• Excellent skills operating vehicles and equipment used for diagnostics.
• High School Diploma, GED, or equivalent experience.
• Ability to work extended hours and weekends.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment.
• Performs repairs in the field as required.
• Develop a thorough understanding of all technology offerings.
• Accountable for billable time and thorough documentation of diagnostics and repairs performed on repair orders.
• Participate in Training programs required by Greenway Equipment to develop and advance skills and knowledge.
• Follows all safety rules and regulations in performing work assignments.
• Prepares all reports and forms required in conjunction with work assignments.
• Will maintain current product knowledge of John Deere and competitive products.
• Maintains condition of vehicles, inventory, tools and equipment.
• Mentors Service Technician Apprentices and junior Service Technicians.

Skills

Mechanical systems

Electrical systems

Hydraulic systems

Diagnostics

Field service

Service Advisor

Customer focus

Vehicle operation

Education

High school diploma

Tools

Service Advisor

Job description

Greenway Equipment is seeking a Service Technician to independently perform diagnostics, repairs, and maintenance on customer and dealer-owned agricultural and outdoor power equipment. You will perform field diagnostics and repairs on John Deere equipment, maintain thorough documentation, and participate in training to advance your skills.

As part of the team, you will stay current on John Deere and competitive products, mentor apprentices and junior technicians, and ensure safety rules are