Field Service Technician - Ag Equipment Diagnostics

Greenway Equipment; Des Arc (AR); Sur place; USD 42 000 - 66 000; Plein temps

Résumé du poste

Greenway Equipment seeks a Service Technician to independently diagnose, service and repair customer and dealer-owned agricultural and outdoor power equipment. You will perform field repairs, maintain documentation, and stay current with John Deere products and competitors.

You will participate in training programs, uphold safety standards, and mentor apprentices while ensuring high-quality service and strong customer experience in a team-oriented environment.

Qualifications

• Experience with mechanical, electrical, and hydraulic systems on John Deere equipment.
• Experience with Service Advisor or equivalent diagnostic tools.
• Ability to diagnose technical issues.
• Proficient with basic computer functions for diagnostics.
• Willingness to work extended hours and weekends.
• Positive attitude and focus on customer experience.

Responsabilités

• Performs diagnostics and repairs on John Deere equipment.
• Performs repairs in the field as required.
• Develop a thorough understanding of all technology offerings.
• Accountable for billable time and thorough documentation of diagnostics and repairs.
• Participates in training programs required by Greenway Equipment.
• Follows all safety rules and regulations in performing work assignments.
• Prepares all reports and forms required with work assignments.
• Maintains current product knowledge of John Deere and competitive products.
• Maintains condition of vehicles, inventory, tools and equipment.
• Mentors Service Technician Apprentices and junior Service Technicians.

Connaissances

Diagnostics

Electrical systems

Hydraulic systems

Mechanical skills

Troubleshooting

Customer service

Documentation

Mentoring

Formation

High School Diploma

GED

Outils

Service Advisor

Diagnostic tools

Description du poste

Greenway Equipment seeks a Service Technician to independently diagnose, service and repair customer and dealer-owned agricultural and outdoor power equipment. You will perform field repairs, maintain documentation, and stay current with John Deere products and competitors.

You will participate in training programs, uphold safety standards, and mentor apprentices while ensuring high-quality service and strong customer experience in a team-oriented environment.