Field Service Technician

Biesse; United States; On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Overtime pay

Travel pay

Vehicle allowance

Benefits package

401(k)

Employee assistance program

Job summary

Biesse in the United States is seeking a Field Service Technician to install, maintain and support our industrial machinery across customer sites. You will apply mechanical and electrical expertise to keep complex systems running and to deliver hands-on service that drives performance.

Travel is 100% with overtime and comprehensive benefits; you will train customer personnel, document service activities, and collaborate with teams to resolve issues and ensure customer satisfaction.

Qualifications

• Experience with mechanical installation, repair and maintenance of advanced machinery and heavy capital equipment.
• Strong electrical/electronic troubleshooting to diagnose issues and restore operation.
• Hands-on customer-facing service and training on machinery operations.

Responsibilities

• Install, maintain and support machines at customer sites.
• Perform on-site service interventions and diagnostics to ensure peak performance.
• Provide hands-on training to customer personnel and document service activities.

Skills

Mechanical installation

Repair & maintenance

Electrical troubleshooting

Troubleshooting

Customer service

Job description

Career Opportunities: Field Service Technician (10423)

We manufacture lines, machinery and components for making products, enhancing the potential of the wide range of materials processed by our customers.
We simplify the production processes of customers working in the furniture, construction, automotive and aerospace sectors, courtesy of the skill of the people who work in our production sites around the world.
Founded in Italy in 1969 and now listed on the Italian Stock Exchange, we are driven by our international calling, which is manifested through a global network of showrooms, where customers can enjoy a multi-material experience.

Job Description

Ready to help shape the future of Manufacturing?

We’re looking for hardworking, dependable professionals who have a strong desire to contribute to a growing organization. You’ll be joining an organization in building towards true innovation and technical mastery.

As a Field Service Technician, you will be able to apply mechanical and electrical knowledge across various industries. You'll act as a key resource for our customers by providing installation, maintenance and support services on our machines. At Biesse, our mission is to provide our customers and clients with the most suitable solutions enabling them to unleash the true potential within any material.

If you’re looking to be a part of a team where you can contribute your electromechanical expertise while building something you can be proud of, we would love to hear form you!

Total Rewards

• Competitive Base Pay + Overtime at time and a half
• Portal to Portal travel pay
• Travel Points – All points accumulated from hotel and airline bookings are yours
• Vehicle allowance
• 100% company paid benefits package
• 401(k) options
• Employee assistance program

What You’ll Bring to the Table

• Willingness to Travel 100%
• Experience with Mechanical installation, repair and maintenance of advanced machinery and heavy capital equipment
• Customer Service –Providing hands-on training to customer representatives on machinery operations and maintenance.
• Technical Abilities –Analyzing, troubleshooting, and diagnosing mechanical, electrical/electronic, and pneumatic issues to ensure machinery operates at peak performance.
• Dependability –Conducting on-site service interventions, collaborating with customers to resolve problems efficiently and effectively.
• Attention to Detail –Maintaining detailed service reports to ensure accurate documentation of all service activities.
• Collaboration– Building and maintaining strong customer relationships to deliver exceptional service experience.

Our Commitment to Your Success

• Senior Engineer Shadowing on live projects