Technology Applications Specialist

Biesse; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Biesse America, located in Charlotte, NC, is seeking an experienced Technology Applications Specialist to support the country sales team, respond to complex enquiries, and drive profitable growth across the machinery solutions portfolio.

You will manage the implementation of new technology systems, coordinate training, leverage CRM data, and collaborate with commercial, services, and marketing teams to enhance market share and sales performance.

Qualifications

• Bachelor’s or technical diploma with relevant work experience.
• Knowledge of machinery/automation in industrial settings.
• Certifications in project management or technology applications are a plus.

Responsibilities

• Support country sales team and distributors for complex enquiries to hit sales/margin targets.
• Coordinate the implementation and deployment of new technology systems.
• Collect training needs and deliver educational activities for the sales team.
• Utilize CRM with Sales Intelligence to improve sales efficiency and performance.
• Coordinate travel to meet clients and strengthen the sales network's knowledge.
• Analyze sales and forecasting to guide inventory and align with goals.

Skills

Technical Sales Support

Machinery knowledge

Education

Bachelor's degree in Industrial/Mechanical/Automation Engineering or related field

Technical Diploma with relevant work experience

Job description

Biesse is a multinational manufacturer of integrated lines and machines for the processing of wood, glass, stone, metals, plastics-composites and materials of the future.

Founded in Italy in 1969 and listed in the Euronext STAR segment of the Italian Stock Exchange, we support the business development of our customers in the furniture, housing & construction, automotive and aerospace sectors. Biesse's vision is to simplify clients' manufacturing processes and provide them with the most suitable solutions.

Biesse America, located in Charlotte, NC, has been serving the US Market since 1989. We're looking for an experienced Technology Applications Specialist to join an exceptional team in contributing to the company's continued growth and success.

What You'll be Doing:

• Support the Country sales team and distributors for complex enquiries in terms of dedicated compositions, specific productivity analysis, additional technical schemes and services opportunities based on standard technology portfolio, with the aim of achieving sales and margins targets.
• Manage the implementation and deployment of new technology systems and applications.
• Collect training needs and provide educational rolling activities to the Country sales team in terms of process, technology and Service portfolio, liaising with HQ when required, for the specific line of products.
• Utilize Corporate CRM in conjunction with Sales Intelligence team to improve sales efficiency, effectiveness, and overall performance of the sales network to maximize results.
• Coordinate and optimize travel to meet with clients directly or in support of sales network. Utilize this time to improve and reinforce the technical and competitive knowledge of Corporation's sales team to support increase in market share.
• Analyze sales and forecasting records to recommend product inventory mix and quantities and align activities to achieve established sales goals while maintaining Corporate guidelines regarding inventory rotation.
• Collaborate with internal stakeholders (commercial, services, marketing teams) to identify technology requirements and recommend solutions that meet business needs.
• Develop and maintain relationships with key clients, distributors and external partners.
• Monitor industry trends and emerging technologies to identify opportunities for innovation and improvement and report feedback to Technology Application Senior Manager and HQ.
• The Corporation may, from time to time, assign additional duties and responsibilities consistent with the Employee's position.

Qualifications:

• Bachelors degree in Industrial/Mechanical/Automation Engineering or related field or Technical Diploma with relevant work experience
• 5+ years pf experience in a Technical Sales Support role
• Prior experience working with machinery manufacturing
• Knowledge of mechanics / electronics related to industrial machinery
• Ability to thrive in fast-paced environment
• Professional certifications in project management or technology applications is a plus