Field Service Technician - Industrial Automation & CNC

Biesse; Chicago (IL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Full Benefits Package

Portal to Portal travel pay

Travel Points

Rental car provided

Job summary

Biesse is seeking an experienced Field Service Technician to install, maintain and troubleshoot heavy capital equipment across various industries in the Chicago area. You will be the face of our service team, delivering hands-on support and training to customer representatives on machinery operations.

Applicants should be willing to travel 100% with on-site service interventions, strong diagnostic skills in mechanical, electrical and pneumatic systems, and a proven record of dependable service

Qualifications

• Experience with mechanical installation, repair and maintenance of advanced machinery and heavy capital equipment.
• Analytical and hands-on ability for diagnosing mechanical, electrical and pneumatic issues.
• Strong commitment to customer service and on-site training delivery.

Responsibilities

• Install, maintain and troubleshoot heavy capital equipment for customers.
• Perform on-site service interventions and provide timely resolutions.
• Train customer representatives on machinery operations and maintenance.

Skills

Mechanical installation

Electrical troubleshooting

Customer service

On-site service

Attention to detail

Collaboration

Willing to travel 100%

Job description

Ready to help shape the future of Manufacturing?

We're looking for experienced electromechanical individuals who have a strong desire to contribute to a growing organization. At Biesse, our team is building towards true innovation, and we want you to be a part of this evolution.

As a Field Service Technician, you will be able to apply mechanical and electrical knowledge across various industries. You'll act as a key resource for our customers by providing installation, maintenance, and troubleshooting services on our heavy capital equipment. But it doesn't stop there. We strive to make a lasting impact on our customers by prioritizing commitment, and quality.

If you're looking to be a part of a team where you can contribute your expertise while building something you can be proud of, we would love to hear form you!

Total Rewards

• Competitive Base Pay + Overtime
• Portal to Portal travel pay
• Travel Points - All points accumulated from hotel and airline bookings are yours
• Rental car provided
• Full Benefits Package

What You'll Bring to the Table

• Willingness to Travel 100%
• Valid Driver's license
• Experience with Mechanical installation, repair and maintenance of advanced machinery and heavy capital equipment
• Customer Service - Providing hands-on training to customer representatives on machinery operations and maintenance.
• Technical Abilities - Analyzing, troubleshooting, and diagnosing mechanical, electrical/electronic, and pneumatic issues to ensure machinery operates at peak performance.
• Dependability - Conducting on-site service interventions, collaborating with customers to resolve problems efficiently and effectively.
• Attention to Detail - Maintaining detailed service reports to ensure accurate documentation of all service activities.
• Collaboration - Building and maintaining strong customer relationships to deliver exceptional service experience.

Our Commitment to Your Success

• Prioritized hands-on field training along with online modules