Field Service Technician

Phase2 Technology; Shepherdsville (KY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Weekly pay

Quarterly incentive

Medical, Dental and Vision Insurance

401k match

Profit sharing

Take home Company Van

On-the-job training

Company credit card

Tools provided

Cell phone reimbursement

Uniform allowance

Job summary

Gordon Food Service, Inc. seeks a Field Service Specialist in Kentucky to install, maintain and repair coffee, juice, dishwashing and chemical dispensing machines for a range of customers. Ideal candidates live in Shepherdsville or nearby.

You will perform preventive maintenance, respond to service calls, and support customer relations while working Monday–Friday with occasional overtime. A valid driver's license and ability to lift heavy equipment are required.

Qualifications

• Two years of customer service or equipment repair experience, or equivalent combination.
• Ability to interpret maintenance manuals, schematics and wiring diagrams.
• Able to perform heavy lifting and physical tasks.
• Valid state driver's license and clean driving record (MVR will be checked).
• Must be 18 years or older and pass drug screen and background checks.
• Able to work Monday–Friday 7AM–6PM with overtime as needed.

Responsibilities

• Install, service and perform preventative maintenance on coffee, juice, dishwashing, and chemical dispensing equipment.
• Maintain strong customer relations and respond to service requests in a timely manner.
• Work within the designated service territory, with potential overtime as needed.
• Coordinate with national accounts, healthcare, education and hospitality clients.

Skills

Customer service

Equipment repair

Electrical codes

Plumbing codes

Manuals & schematics

Heavy lifting

Clean driving record

Drug screen

MVR check

Age 18+

Job description

Position Summary

Field Service professional, tasked with providing preventive maintenance, emergency repairs and customer relations.

Ideal candidate resides within the service territory, preferably in Shepherdsville, Bardstown or Elizabethtown.

What you will do

As a service Specialist you will be the trusted expert that provides installation, preventative maintenance and measures performance of coffee machines, juice machines, dishwashers, and chemical dispensing machines for a variety of customers including national accounts, healthcare, college and university, hospitality and large independent food service operators.

Benefits

• Weekly pay
• Quarterly Incentive Opportunity
• Medical, Dental and Vision Insurance plan
• 401k match
• Profit sharing
• Take home Company Van (Includes all expenses associated and available for personal use)
• On-the-job training
• Company credit card
• Tools provided
• Cell phone reimbursement
• Uniform allowance

When you will work

• Monday - Friday between the hours of 7AM - 6PM, however this position requires flexibility to provide exceptional customer service.
• Opportunity for overtime available as needed and limited

What you'll bring to the table

• Two years previous customer service or equipment repair experience OR an equivalent combination of education, training, and experience.
• Electrical, plumbing, health and sanitation codes. Ability to correctly interpret maintenance manuals, schematics, and wiring diagrams.
• Ability to perform physical aspects of the job, including heavy lifting of machines.
• Valid state driver's license (required).
• Clean driving record (we will run an MVR).
• Must be 18 years of age or older.
• Successfully pass the drug screen, motor vehicle report (MVR) and background check requirements (criminal background check - we do not check your credit score).

We will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [e-mail] and use the words "Accommodation Request" in your subject line.

All Gordon Food Service locations are tobacco-free.

Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.