Field Service Technician

Tharp Consulting; Santa Fe (NM); Sur place; USD 28 000 - 39 000; Plein temps

Résumé du poste

Tharp Consulting is seeking an Installation Technician to provide hands-on in-home technical support and installation services for a variety of technology products.

You will install, configure, and verify devices and computer systems, troubleshoot issues, and deliver clear, professional customer service while maintaining accurate service records. This role requires independent work and a focus on quality results.

Qualifications

• Hands-on installation and setup of devices and computer systems.
• Strong ability to troubleshoot connectivity or performance issues.
• Excellent customer service with clear explanations.
• Accurate recording of service and equipment details.

Responsabilités

• Install, set up, and configure devices and computer systems to ensure proper operation.
• Troubleshoot technical issues and resolve connectivity or performance problems.
• Deliver excellent customer service by explaining solutions clearly and professionally.
• Verify installations meet quality standards and customer expectations.
• Maintain accurate records of service and equipment details.

Connaissances

Smart home tech

Troubleshooting

Customer communication

Independent work

Description du poste

Installation Technician provides hands-on in-home technical support and installation services for a variety of technology products.

Key Responsibilities

• Install, set up, and configure devices and computer systems to ensure proper operation.


• Troubleshoot technical issues and resolve connectivity or performance problems.


• Deliver excellent customer service by explaining solutions clearly and professionally.


• Verify installations meet quality standards and customer expectations.


• Maintain accurate records of service and equipment details.

Required Qualifications & Skills

• Strong technical aptitude across smart home devices and computer systems.


• Proficient troubleshooting and problem-solving skills.


• Customer-focused communication and professionalism.


• Ability to work independently and ensure reliable, high-quality results.