Service Technician

Fourwinds Lakeside Inn & Marina; Bloomington (IN); On-site; USD 42,000 - 52,000; Full time

Job summary

Fourwinds Lakeside Inn & Marina is seeking a Service Technician to troubleshoot, repair, and maintain our equipment and systems. The role emphasizes strong customer service and the ability to work both independently and as part of a team.

The candidate will diagnose issues, document service activities, and ensure safety protocols are followed while delivering reliable service to guests and staff.

Qualifications

• High school diploma or equivalent.
• 1-3 years of experience in a similar role.
• Excellent customer service and communication skills.
• Ability to work independently and as part of a team.
• Ability to follow instructions accurately.
• Ability to troubleshoot and diagnose problems.

Responsibilities

• Respond to customer inquiries and assess customer needs.
• Diagnose and troubleshoot technical issues and provide solutions.
• Install, repair, and maintain equipment and systems.
• Test and inspect equipment for proper functioning.
• Perform regular maintenance and service procedures.
• Ensure all safety protocols and procedures are followed.
• Keep up to date with new products, services, and procedures.
• Document service activities and maintain records.
• Provide technical advice and support to customers.
• Prepare reports and other documents related to service activities.
• Follow all company policies and procedures.
• Keep a clean and safe work environment.

Skills

Customer service

Communication

Teamwork

Troubleshooting

Diagnostics

Education

High school diploma

Job description

Description

Service Technician

Introduction

We are seeking a Service Technician to join our team and provide exceptional service to our customers. The Service Technician will be responsible for troubleshooting, repairing, and maintaining our products. The successful candidate must possess excellent technical skills, a commitment to exceptional customer service, and a passion for continuous improvement. This is an exciting opportunity to be part of a dynamic and growing organization. If you are motivated and enthusiastic about delivering quality service, we want to hear from you.

Job Responsibilities

• Respond to customer inquiries and assess customer needs.
• Diagnose and troubleshoot technical issues and provide solutions.
• Install, repair, and maintain equipment and systems.
• Test and inspect equipment for proper functioning.
• Perform regular maintenance and service procedures.
• Ensure all safety protocols and procedures are followed.
• Keep up to date with new products, services, and procedures.
• Document service activities and maintain records.
• Provide technical advice and support to customers.
• Prepare reports and other documents related to service activities.
• Follow all company policies and procedures.
• Keep a clean and safe work environment.

Requirements

Job Requirements

• High school diploma or equivalent
• 1-3 years of experience in a similar role
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Ability to follow instructions accurately
• Ability to troubleshoot and diagnose problems