Field Service Technician: On-Site Install & Support Pro

Kodak Alaris; Indianapolis (IN); On-site; USD 34,000 - 39,000; Full time

Job summary

Kodak Alaris seeks an on-site service technician in Indianapolis to install and repair multi-vendor systems, including hardware, software and networking. You will advise customers on preventive maintenance and configurations to boost product performance.

Responsibilities include territory management, completing service/time/expense reports, and coordinating upgrades. You will provide operator training and ongoing support to customers.

Qualifications

• 3+ years of related field service experience.
• High school diploma or GED.
• On-site repair and installation of systems.

Responsibilities

• Responsible for territory management including administration for customer calls, service reports, and time/expense tracking.
• Performs installation, servicing and preventative maintenance of equipment; provides training and ongoing support to customers.
• Acts as customer liaison and drives issues to resolution; supports revenue growth initiatives as directed by management.
• Maintains company assets per guidelines and ensures adherence to policies.
• Meets performance goals consistently.
• Lift up to 50 lbs; maintain a clean driving record.

Skills

PC operating systems

Networking basics

Software applications

Education

High school diploma or GED

Job description

Kodak Alaris seeks an on-site service technician in Indianapolis to install and repair multi-vendor systems, including hardware, software and networking. You will advise customers on preventive maintenance and configurations to boost product performance.

Responsibilities include territory management, completing service/time/expense reports, and coordinating upgrades. You will provide operator training and ongoing support to customers.