Field Service Technician

tsu.edu; Houston, Northern (TX, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid training

Mentorship

Job summary

tsu.edu is seeking a Field Service Technician to install and service Topcon Machine Control systems on a variety of heavy equipment. The role is field-based with travel, and you’ll work directly at job sites with contractors to ensure accurate machine performance and on-time project progress.

You’ll troubleshoot complex systems, provide on-site and remote support, and continuously grow your technical expertise in a supportive, mentorship-driven environment.

Qualifications

• High school diploma or trade school preferred.
• Field experience with heavy equipment is a plus.
• Experience with machine control installations is a plus but not required.
• Willingness to travel and valid driver’s license.

Responsibilities

• Install and service Topcon Machine Control systems on dozers, motor graders, excavators, skid steers, and pavers.
• Troubleshoot hardware, software, hydraulic, and electronic systems to improve machine accuracy.
• Provide on-site and remote technical support for customers and sales teams.
• Represent the company professionally at customer job sites and build relationships.
• Work outdoors in varied conditions and travel as needed.

Skills

Mechanical aptitude

Technical aptitude

Customer-facing skills

Communication skills

Problem solving

Education

High school diploma or trade school

Tools

Topcon Machine Control

Job description

Love working with your hands, being out in the field, and seeing the direct impact of your work?

This role is perfect for technicians who enjoy travel, thrive on construction sites, and want to build a long‑term career in construction technology, while still being home most weekends.

As a Field Service Technician, you’ll be the trusted technical expert working directly with contractors and equipment operators to install, support, and optimize cutting‑edge Topcon Machine Control systems. You won’t always be stuck behind a desk, your “office” is the jobsite, alongside customers who rely on your expertise to keep projects moving.

Why This Role Stands Out

Hands‑on, field‑based work on real construction equipment

Travel‑focused role with variety, typically home on weekends

Clear growth path into advanced technical roles, senior technician, training, or sales support

Paid training and mentorship-no prior machine control experience required

Direct customer interaction-build relationships and become a go‑to problem solver

Cutting‑edge technology in a growing construction retail environment

What You’ll Do

Install and service Topcon Machine Control systems on:

Dozers

Motor Graders

Excavators

Skid Steers

Compactors

Pavers and Curb Machines

Troubleshoot complex hardware, software, hydraulic, and electronic systems to improve machine accuracy and performance

Research and diagnose technical issues to identify effective solutions

Provide pre‑and post‑sale technical support for customers and sales teams via:

On‑site visits

Phone

E‑mail

Remote support tools

Represent the company professionally at customer job sites and build long‑term relationships

Work outdoors in varied conditions: rain, heat, and cold are part of the job

What We’re Looking For

Strong mechanical and technical aptitude

Comfort troubleshooting electro‑mechanical, hydraulic, and electronic systems

Customer‑first mindset with strong communication skills

Quick learner who enjoys mastering new technology

Intermediate computer skills (software navigation, diagnostics, documentation)

Physically capable of:

Climbing onto large equipment

Lifting up to 75 pounds

Willingness to travel as needed (travel fluctuates based on business demands)

Valid Driver’s License with a clean driving record

Education & Experience

High school diploma or trade school preferred

Field experience or prior work with:

Heavy equipment

Construction machinery

Automotive, diesel, electrical, or mechanical systems

Experience with machine control installations is a plus. but not required

Willingness and aptitude to learn heavy equipment operation and advanced technology

Growth & Career Development

This isn’t a “dead‑end” technician role. We invest in your development with:

Ongoing technical training

Exposure to advanced construction technology

Opportunities to advance into senior technician, trainer, or sales engineering roles

A respected position within a growing construction retail organization