Field Service Technician

Techify Care, Inc.; Greenville (SC); On-site; USD 45,000 - 65,000; Full time

Job summary

Techify Care, Inc. seeks Field Support Technicians to install and support on-site POS devices across client locations. You will deinstall old equipment, install P630 and M425 POS devices, and configure networks for reliable operation.

Work involves testing transactions with store managers, obtaining sign-off, and leaving the workspace clean. Independent travel to assigned locations is required, with strong customer-service skills and clear communication.

Qualifications

• Experience installing POS or IT hardware is preferred.
• Basic networking and troubleshooting knowledge.
• Ability to travel to assigned locations.
• Good communication and customer service skills.

Responsibilities

• Check in with the Manager on Duty and review the work order.
• Deinstall existing POS devices and cables.
• Install and configure P630/M425 POS devices and required cabling.
• Enter network settings and complete device pairing/configuration.
• Perform required downloads, reboots, and system testing.
• Complete a test transaction with the store/branch manager.
• Clean the work area and obtain client sign-off before checkout.

Skills

Networking basics

Customer service

Independent work

Travel readiness

Tools

POS devices

Cabling & wiring

Device configuration

Job description

Field Support Technician – POS Installation

We are seeking Field Support Technicians for on-site POS device installation and support.

Key Responsibilities

• Check in with the Manager on Duty and review the work order.
• Deinstall existing POS devices and cables.
• Install and configure P630/M425 POS devices and required cabling.
• Enter network settings and complete device pairing/configuration.
• Perform required downloads, reboots, and system testing.
• Complete a test transaction with the store/branch manager.
• Clean the work area and obtain client sign-off before checkout.

Requirements

• Field Service / POS / IT hardware installation experience preferred.
• Basic networking and troubleshooting knowledge.
• Ability to work independently and travel to assigned locations.
• Professional communication and customer-service skills.
• Reliable transportation required.