Field Service Technician

Soleselectric; Fairmont (WV); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Medical, Vision & Dental Insurance

Paid vacation and sick days

401k match

Job summary

A leading electrical services company in Fairmont is seeking a skilled Field Service Technician. Responsibilities include setup, maintenance, troubleshooting, and providing excellent customer service. Ideal candidates will possess strong technical, communication, and problem-solving skills. Certifications such as MSHA and safety training are preferred. The position requires travel to various locations and offers a competitive pay package with benefits including health insurance and 401k match.

Qualifications

• Valid Driver's License required.
• 80hr & 40hr mine training preferred.
• Safety Sensitive Card necessary.
• Mining environment experience is a plus.

Responsibilities

• Set up and calibrate equipment.
• Diagnose and repair machinery problems.
• Provide on-site customer service.
• Create detailed service reports.
• Manage time and materials effectively.

Skills

Technical Skills

Problem-Solving

Communication

Customer Service

Soft Skills

Education

Technical certifications (MSHA)

Tools

Pneumatic tools

Cutting torch

MIG welding

Stick welding

Job description

Description

Soles Electric is looking for a talented Field Service Technician to join us in delivering excellence in customer service and craftsmanship within the Electric Motor Repair, Pump Repair, and Equipment Rebuild Industries.

Key Responsibilities

• Installation & Maintenance: Set up, calibrate, and perform preventive maintenance on equipment.
• Troubleshooting & Repair: Diagnose and fix problems with machinery, hardware, or systems.
• Customer Support: Provide on-site service and build positive customer relationships.
• Documentation: Create detailed service reports and document processes.
• Logistics: Manage time, materials, and safely operate company vehicles.

Essential Skills

• Technical Skills: Diagnosing, repairing, various types of rotating equipment. Operate pneumatic and hand tools, cutting torch, and mig/stick weld.
• Problem-Solving: Excellent critical thinking and troubleshooting abilities.
• Communication: Clear verbal and written skills, active listening.
• Customer Service: Professionalism, courtesy, and relationship-building.
• Soft Skills: Self-motivation, time management, adaptability, and attention to detail.

Typical Work Environment

• Travel to various customer locations (factories, mines & businesses).
• Work indoors/outdoors, in different weather, potentially in tight or high spaces, and at underground mining facilities.

Requirements

• Valid Drivers License.
• Technical certifications: MSHA.
• 80hr & 40hr mine training is preferred.
• Safety Sensitive Card.

Benefits

• Competitive pay.
• Medical, Vision & Dental Insurance offered.
• Paid vacation and sick days.
• 401k match.