Field Service Technician

Pyramid Consulting, Inc; Edwardsville (IL); Hybrid; USD 26,174 - 27,552; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid sick leave

Job summary

An IT consulting firm is seeking a Field Service Technician for a 6+ month contract in Edwardsville, IL. This role involves dispatching from home and requires hands-on experience with repairs of laptops, desktops, and printers. A strong candidate will have previous field service experience and a CompTIA A+ certification. Compensation is competitive at $19 - $20/hour, with benefits including health insurance and 401(k). On-call rotation and travel within 20 miles of the location are required.

Qualifications

• 1-2 years hands-on experience is preferred.
• Various manufacturer’s certifications such as Fuji, Lenovo, Lexmark are nice to have.

Responsibilities

• Primary responsibilities include dispatching from home and repairing laptops, desktops, and printers.
• Work schedule is 5 days a week, 40 hours, with OT/weekends and on-call rotation.

Skills

Previous experience in field services dispatch requiring travel

Hands-on experience with repair of laptops, desktops, and printers

CompTIA A+

Job description

Immediate need for a talented Field Service Technician. This is a 06+ Months Contract opportunity with long-term potential and is located in Edwardsville, IL (Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-10075

Pay Range: $19 - $20/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Requirements and Technology Experience:

• Is this position remote or in person? Remote, techs dispatch from their home
• What will the primary day-to-day responsibilities entail for this person? See Description above
• What are the TOP 2 required skills that candidates must have? Previous experience in field services dispatch requiring travel, hands-on experience with repair of laptops, desktops and printers
• What will the work schedule be for this position? 5 days 40hr a week with OT/weekends and afterhours required
• Will there be OC (on call)? Yes, rotation based
• How many overall years of experience should this person have? 1-2 years hands on is preferred
• Do they need any specific certifications or education? CompTIA A+ is required, other manufacturer’s certs such as Fuji, Lenovo, Lexmark etc. are nice to have.
• If contract to hire what is the conversion rate? $23/hr
• How many miles per day will the contractor be driving? Varies, 50 - 150 depending on case. PLEASE ENSURE CANDIDATES ARE COMFORTABLE WITH THIS AMOUNT OF DRIVING.
• What radius range should candidates be located from the job location? 20 miles
• What is the exact work location or city, state, or zip? Edwardsville, IL 62025, tech will dispatch from their home address
• How soon will the candidate review and interviews start? ASAP
• Do you have upcoming vacations or time out of the office? TBD, business needs dictate my schedule
• What issues have you had with this req in the past? Candidates unwilling to meet driving requirements
• Will you utilize clear vision/field vision for this role? Yes

Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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