Field Service Technician (IL)

TeamSoft, Inc.; Monee (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

TeamSoft, Inc. in Monee, IL is seeking a Field Service Technician for a long-term contract. The role covers on-site maintenance, customer communications, and reporting issues while supporting day and night shifts.

A high school diploma, valid driver's license, and willingness to travel are required. Training precedes shift rotations and on-call duties; candidates must be able to work in a 24x7 environment.

Qualifications

• High School Diploma or equivalent required.
• Must be willing to travel.
• Valid driver’s license and acceptable driving record required.
• Must complete required security clearances and customer access requirements.
• Must be able to work in a 24x7 operational environment (PPS Only).
• Must be available for: Shift work, On-call rotations.

Responsibilities

• Report product failure trends and serviceability issues to management with appropriate documentation.
• Provide efficient, responsive, and accurate field/shop/on-site maintenance support.
• Maintain accurate technical records, Field Service Reports (FSRs), expense reports, and assigned company property.
• Deliver excellent customer communication and support.
• Maintain assigned equipment performance standards.
• Support branch and district performance goals by achieving established service metrics.

Skills

Customer Service

Customer Communication

Troubleshooting Technical Issues

Equipment Maintenance

Basic Internet Environment Knowledge

Field Service Experience

Ability to Work Shifts

On-Call

Valid Driver’s License

Education

High School Diploma or equivalent

Job description

Field Service Technician (IL)
Administrative & Clerical Monee , Illinois Contract Sep 22, 2026

Title: Field Service Technician
Location: Monee, IL
Duration: Long term contract
Pay Rate Range: $18 to $22/hr

Position Overview

The contractor will initially work the standard schedule of 8:00 AM – 5:00 PM. After completing required training, the contractor may be assigned to one of the following shifts based on business and team needs:

Available Shift Rotations

Sunday – Wednesday

• Three 11-hour shifts
• One 8-hour shift
• Front Half Days and Nights

Wednesday – Saturday

• Three 11-hour shifts
• One 8-hour shift
• Back Half Days and Nights

Note: These rotations include both day and night shifts.

Key Responsibilities

• Report product failure trends and serviceability issues to management with appropriate documentation.
• Provide efficient, responsive, and accurate field/shop/on-site maintenance support.
• Maintain accurate technical records, Field Service Reports (FSRs), expense reports, and assigned company property.
• Deliver excellent customer communication and support.
• Maintain assigned equipment performance standards.
• Support branch and district performance goals by achieving established service metrics.

Additional Requirements & Expectations

• High School Diploma or equivalent required.
• Basic understanding of internet environments required.
• Successful completion of:
  • 120-day introductory period.
  • PDIF New Hire Training Class.
• Must be willing to travel as required.
• Valid driver’s license and acceptable driving record required.
• Must complete required security clearances and customer access requirements.
• Must be able to work in a 24x7 operational environment (PPS Only).
• Must be available for:
  • Shift work.
  • On-call rotations.

Physical Requirements & Work Environment

• Must be able to lift up to 50 lbs.
• Requires mobile activity more than 50% of the time, including:
  • Walking.
  • Standing.
  • Stooping.
  • Kneeling.
  • Bending.
  • Handling equipment.

Required Skills

• Customer Service
• Customer Communication
• Troubleshooting Technical Issues
• Equipment Maintenance
• Basic Internet Environment Knowledge
• Field Service Experience
• Ability to Work Shifts
• On-Call
• Valid Driver’s License

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#INDTS

TeamSoftis anEqualOpportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, disability, genetic information, or any other protected status under federal, state, or local law. We are committed to fostering a diverse and inclusive workplace.