Field Service Technician

Carl Zeiss Industrial Quality Solutions, LLC; Connecticut; Hybrid; USD 53,000 - 66,000; Full time

Benefits offered by this job

Company vehicle

Travel expenses and gas card

Annual bonus program

Paid OT

Job summary

ZEISS is seeking a Field Service Technician to travel within the region to install, repair, troubleshoot, service, and calibrate advanced measuring instruments. You will work hands-on on high-tech CMMs and maintain detailed service records.

The role requires 50+ hours weekly with 70–90% regional travel, a valid driver’s license, and a background in electronics or industrial mechanics. A company vehicle is provided.

Qualifications

• High school diploma or GED required, technical training welcome.
• Tech School/Associate/Bachelor’s in a technical discipline preferred.
• Military technical training acceptable as substitute experience.
• Experience with hand tools and basic electrical test equipment.

Responsibilities

• Travel to customer sites within the region (70–90% travel).
• Install, repair, troubleshoot, service and calibrate CMMs at customer sites.
• Document service work and maintain accurate service records.
• Work independently representing ZEISS in a fast-paced environment.

Skills

Field service

Hand tools

Electrical test equipment

Windows OS

Driver's license

Education

High School diploma or GED

Tech/Trade school degree

Military technical training

Tools

CMM installation

Electrical testing tools

Windows-based diagnostics

Job description

About Us:

How many companies can say they’ve been in business for over 180 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles ever-changing environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 46,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

Location/Region:

Position will work in Torrington, CT and surrounding area.

Here’s what you’ll do:

• Engage in a comprehensive ~3 month in field and classroom training program to ensure you have the skills and tools to be successful.
• Once trained, you will travel to customer sites in your region to Install, Repair, Troubleshoot, Service and Calibrate the most advanced measuring instruments in the world.
• Work hands on to learn new skills on high tech CMM’s (Coordinate Measuring Machines) utilizing mechanical and electronic aptitude.
• Document service work and maintain accurate service records.
• Work independently while representing the company in a fast-paced and innovative environment.

Why Field Service Techs like this role:

• Company Vehicle provided that you can take home.
• Tools, Training, travel expenses and gas card provided.
• Each day is different - Travel to a wide variety of customers, locations and challenges; 70-90% travel in your region.
• Supportive company culture that values field service technicians.
• Great place to grow your skills and career with rapid promotion opportunities after training.

What we are looking for:

• Minimum, High School graduate, completed GED or equivalent.
• Or, Tech School, associate, or bachelor’s degree in a technical discipline such as, Electronics, Industrial Mechanics, and the like.
• Or, Training and experience from a Military Technical School.
• Prior experience working with hand tools and basic electrical test equipment.
• Microsoft operating system knowledge is required.
• Capable of unassisted physical lift of one article weighing up to 75 pounds.
• Able and willing to work minimum of 50 hours per work week.
• Regular + OT.
• Ability to work in an industrial production shop floor environment.
• Valid Driver License required.

Nice to haves:

• Previous experience installing and troubleshooting industrial electronics, machines, or computer systems.
• Previous CMM (Coordinate Measuring Machine) installation and troubleshooting experience is preferred however not required.

ZEISS offers a competitive pay program!

• Base pay ranged from $53,000 - $66,000 ($25.48 to $31.73 per hour).
• OT: Average OT is 10 hours a week and paid out at time and half - we basically pay for your travel time!
• Annual bonus program: - eligible for an additional bonus at the end of the year.
• Company vehicle - can use it for personal use as well!

We have amazing benefits to support you as an employee at ZEISS!

• Medical - eligible on your first day!
• Vision
• Dental 401k Matching
• Employee Assistance Programs
• Vacation and sick pay
• The list goes on!

The above is intended to describe the general content of and requirements for this job. It is not to be construed as an exhaustive statement of requirements, duties, or responsibilities. The Company reserves the right to interpret, amend, or otherwise modify, in whole or in part, any job description at any time, at its sole discretion.

Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).

Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together.

Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.