Field Service Tech II — Telecom & Networking Expert

Aventiv-Technologie; City of Rochester (NY); On-site; USD 48,000 - 70,000; Full time

Job summary

Aventiv is seeking a Field Service Technician to maintain and repair telecommunications equipment, networking devices, and related hardware across multiple sites. The role includes installing tablets and other devices, administering inventory, and providing on-site and roving field support.

The position requires travel to customer sites, strong troubleshooting skills, and the ability to educate customers on Securus products and services.

Qualifications

• High school diploma or GED required.
• 3 years of installation, repair and maintenance of telecom and networking devices.
• Experience with Windows OS, VOIP, Adtran, Fortinet, AOS, Cisco IOS and wireless tech.

Responsibilities

• Repair and install telecom and networking devices in correctional facilities.
• Install phones, kiosks, video terminals, WAPs, tablets and other equipment.
• Support site surveys, pre-bid meetings and sales conferences.

Skills

Windows OS

VOIP

Networking

Telephony wiring

Cable termination

Troubleshooting

Customer training

Education

High school diploma or GED

Tools

Adtran

Fortinet

AOS

Cisco IOS

Job description

Aventiv is seeking a Field Service Technician to maintain and repair telecommunications equipment, networking devices, and related hardware across multiple sites. The role includes installing tablets and other devices, administering inventory, and providing on-site and roving field support.

The position requires travel to customer sites, strong troubleshooting skills, and the ability to educate customers on Securus products and services.