Field Service Tech II — Casino Gaming Equipment Pro

Light & Wonder; New York (NY); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Company vehicle

Health, dental & vision

Paid holidays

401(k) plan

Tuition assistance

Company uniforms

Uniforms and shoes

Paid Training

PTO

Job summary

Light & Wonder is hiring field service professionals to service gaming machines and equipment in Queens, NY, with travel to nearby states as needed. Shift: Tue–Sat 7:00am–3:30pm.

No industry experience required; we train you with tools, uniforms, safety benefits and health coverage. You’ll handle service, installation and preventative maintenance, building strong customer relationships on a revenue-driven team.

Qualifications

• Must have a high school diploma or equivalency.
• Must be at least 21 years of age, as required by law.
• Mechanical or electronics experience preferred.
• Casino knowledge/experience a plus.

Responsibilities

• Provide an uncommon customer experience using your technical skills.
• Communicate the value of our services and match products with customer needs.
• Build and maintain strong, long-lasting customer relationships.
• Solve your customers’ challenges the first time, owning it.

Skills

Mechanical experience

Electronics experience

Casino knowledge

Customer service

Education

High school diploma or GED

Job description

Light & Wonder is hiring field service professionals to service gaming machines and equipment in Queens, NY, with travel to nearby states as needed. Shift: Tue–Sat 7:00am–3:30pm.

No industry experience required; we train you with tools, uniforms, safety benefits and health coverage. You’ll handle service, installation and preventative maintenance, building strong customer relationships on a revenue-driven team.