Field Service Tech I: On-Site Maintenance & Support

Canon; Irving (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Transportation allowance

Job summary

Canon U.S.A., Inc. in Irving, Texas is hiring a Field Service Technician I to deliver maintenance and service for Canon-supported products.

This full-time position involves on-site work, travel, and customer interaction, with an hourly salary range and a transportation allowance. The role requires a high school diploma or equivalent, willingness to travel, the ability to lift up to 50 pounds, and compliance with customer protocols including potential COVID-19 vaccination.

Qualifications

• Customer-facing role experience; may require COVID-19 vaccination compliance.
• High School diploma or equivalent required.
• Ability to travel with valid driver's license.
• Must be able to lift 50 pounds and be active more than 50% of the time.
• Must obtain security/clearances as required by customers.

Responsibilities

• Report product failure trends and serviceability issues with documentation.
• Provide efficient, responsive, and accurate Field/Shop/on-site maintenance.
• Maintain Field Service Reports, Expense Reports, and Canon property.
• Demonstrate strong customer communication and satisfaction skills.
• Maintain the performance of assigned machines.
• Help achieve branch/district metric targets.

Skills

Customer-facing role

Travel readiness

Lifting 50 pounds

Education

High School diploma or equivalent

Job description

Canon U.S.A., Inc. in Irving, Texas is hiring a Field Service Technician I to deliver maintenance and service for Canon-supported products.

This full-time position involves on-site work, travel, and customer interaction, with an hourly salary range and a transportation allowance. The role requires a high school diploma or equivalent, willingness to travel, the ability to lift up to 50 pounds, and compliance with customer protocols including potential COVID-19 vaccination.