Field Service Tech I — Customer‑Focused Repairs & Install

Scientific Games; Garden City (KS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Company matched 401K plan

Paid Training and Education reimbursement

Flexible spending accounts for health care

Company paid uniforms and shoes

Competitive salary

Job summary

Scientific Games is hiring a Field Service Tech I in Garden City or Dodge City. In this role, you will address Lottery machine service needs, focusing on customer satisfaction and technical expertise. Responsibilities include providing exceptional customer service, troubleshooting, and building strong relationships. Qualifications include a high school diploma, technical skills, and the ability to work physically demanding tasks. The position offers competitive pay, benefits, and a dynamic work environment.

Qualifications

• Understanding and experience with troubleshooting computer software and hardware technologies.
• Excellent interpersonal, verbal, and written communications skills.
• Ability to lift, install and move large self‑service equipment.

Responsibilities

• Provide an uncommon customer experience using your technical skills.
• Communicate the value of our services and match products with customer needs.
• Build and maintain strong, long-lasting customer relationships.
• Solve your customers’ challenges the first time.

Skills

Troubleshooting computer software and hardware

Interpersonal communication skills

Organization and time management

Problem solving

Education

High school diploma or equivalency

Job description

Scientific Games is hiring a Field Service Tech I in Garden City or Dodge City. In this role, you will address Lottery machine service needs, focusing on customer satisfaction and technical expertise. Responsibilities include providing exceptional customer service, troubleshooting, and building strong relationships. Qualifications include a high school diploma, technical skills, and the ability to work physically demanding tasks. The position offers competitive pay, benefits, and a dynamic work environment.