Field Service Tech – Electrical Bus Duct Startup & Support

Vertiv Corporation; Ashburn (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

_VERTIV_ Field Technician position in Ashburn, VA. The role focuses on start-up commissioning, integration, emergency service, and troubleshooting of Vertiv 480VAC bus duct systems and metering communications.

Strong customer rapport and safety adherence are essential as you coordinate with CRC, supervisors, and management. You will handle evaluating equipment conditions, self-scheduling, responding to calls, and striving for a first-time fix with clear documentation and reporting.

Qualifications

• High School Diploma or GED.
• ASMET 1+ years of hands-on electrical environment experience.
• Basic training in electrical theory and technologies.
• Basic knowledge with electrical/electronic test equipment and fundamentals.
• Mechanical aptitude.
• MS Outlook, Word, and Excel proficiency.
• Valid driver's license is required.
• Foster a Customer-First Mindset.
• Specific vision abilities: near/far/color/peripheral/depth perception; adjust focus.

Responsibilities

• Assist in start-up commissioning, integration, emergency service and troubleshooting of Vertiv 480VAC electrical bus duct systems including iMPB, HPB, TOB and metering communications.
• Establish and maintain rapport with customers, co-workers, sales representatives and others.
• Evaluate operating conditions of equipment.
• Interact with all levels of internal and external customers.
• Manage one's own schedule and respond to emergency calls.
• Aim for a first-time fix for customer equipment.
• Provide accurate, timely communication to customers.
• Follow safety policies, procedures, guidelines, and laws.
• Report timecards and expenses accurately.
• Drive continuous improvement.

Job description

_VERTIV_ Field Technician position in Ashburn, VA. The role focuses on start-up commissioning, integration, emergency service, and troubleshooting of Vertiv 480VAC bus duct systems and metering communications.

Strong customer rapport and safety adherence are essential as you coordinate with CRC, supervisors, and management. You will handle evaluating equipment conditions, self-scheduling, responding to calls, and striving for a first-time fix with clear documentation and reporting.