Field Service Tech: Cable, Internet & Phone Install

Zito Media; Palestine (TX); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Discounted services for employees

Job summary

Zito Media is seeking a Service Installation Technician to perform routine installations, disconnects, and troubleshooting of cable, high-speed internet, phone services and end user equipment. This position requires on-call evenings and weekends when scheduled.

Prior experience preferred, but training is available. Responsibilities include installing services, submitting work orders, fault identification, customer communication, and using standard tools at heights and in varying conditions.

Qualifications

• High school diploma or its equivalent.
• Valid state driver’s license with an excellent driving record.
• Ability to climb poles and ladders daily.
• Willingness to travel out of state as needed.
• Prior experience in a service environment preferred.
• Basic computer troubleshooting, including email and MS Office.
• Confident, patient and professional demeanor.

Responsibilities

• Install cable television, internet and phone services.
• Complete and submit all assigned work orders.
• Identify faults from drop to subscriber equipment and fix as needed.
• Communicate with customers regarding reception and services.
• Apply technical knowledge to evaluate problems and implement solutions.
• Work under minimal supervision and inform supervisor as needed.
• Maintain professional appearance and conduct at all times.
• Travel out of state occasionally to assist with coverage.

Skills

Ladder safety

Customer service

Basic computer skills

Education

High school diploma or equivalent

Tools

Screwdrivers

Wrenches

Drills

Crimpers

Hammers

Job description

Zito Media is seeking a Service Installation Technician to perform routine installations, disconnects, and troubleshooting of cable, high-speed internet, phone services and end user equipment. This position requires on-call evenings and weekends when scheduled.

Prior experience preferred, but training is available. Responsibilities include installing services, submitting work orders, fault identification, customer communication, and using standard tools at heights and in varying conditions.