Field Service Team Lead – Industrial Refrigeration Expert

GEA Group; United States; On-site; USD 77,145 - 92,299; Full time

Benefits offered by this job

Medical, dental, and vision coverage

12 paid holidays

136 hours PTO

7% 401(k) employer match

Tuition reimbursement

Wellness incentive

Employee Assistance Program

Health Savings Account

Health Spending Account

Job summary

GEA Group is seeking a Field Service Technician Team Lead for our Midwest Team, preferably near Houston or Oklahoma area. You will lead a field service team, provide advanced troubleshooting for industrial refrigeration systems, and train junior technicians while ensuring safety and compliance.

The role requires a minimum of 10 years in industrial refrigeration, ANSI IIAR-6 certification (or ability to obtain within 12 months), and willingness to travel up to 90% to sites across the U.S.

Qualifications

• High school diploma or GED required.
• Technical refrigeration certification preferred.
• ANSI/IIAR-6 certification required or must obtain within 1 year.
• RETA CIRO certification preferred.
• Minimum of 10 years of experience in industrial refrigeration.
• Capable of reading P&IDs and electrical schematics.
• Strong mechanical and electrical aptitude.
• Knowledge of major refrigeration system components.
• Advanced knowledge of screw and piston compressors and their packages.
• Advanced knowledge of electrical systems, wiring, and control schemes.
• Ability to travel 90% of the time.

Responsibilities

• Creates an inspiring team environment with a culture of open communication.
• Monitor team performance and reports on metrics.
• Delegates tasks and sets deadlines.
• Discovers training needs and provides coaching.
• Mentors junior technicians and provides on-the-job training.
• Performs field service duties as a specialist and supports all Level III technician tasks.
• Provides troubleshooting support to improve machinery operation at plants/refineries.
• Trains customers on equipment operation.
• Responds to customer requests and field dispatches.
• Meets with customers at site to discuss service or repairs.
• Performs advanced troubleshooting on compressors, electrical & control systems, and refrigeration systems.
• Performs retrofitting of industrial control panels across multiple manufacturers.
• Completes routine maintenance or repairs per ANSI/IIAR-6 2019 as applicable.
• Inspects machinery and suggests preventative measures.
• Discusses work completed with customers and submits required paperwork on time.

Skills

P&ID reading

Electrical schematics

Mechanical aptitude

Electrical aptitude

Travel readiness

Education

High school diploma or GED

Technical refrigeration certification (preferred)

ANSI/IIAR-6 certification (required or within 12 months)

RETA CIRO Certification preferred

10 years of experience in industrial refrigeration

Job description

GEA Group is seeking a Field Service Technician Team Lead for our Midwest Team, preferably near Houston or Oklahoma area. You will lead a field service team, provide advanced troubleshooting for industrial refrigeration systems, and train junior technicians while ensuring safety and compliance.

The role requires a minimum of 10 years in industrial refrigeration, ANSI IIAR-6 certification (or ability to obtain within 12 months), and willingness to travel up to 90% to sites across the U.S.