Field Service Supervisor: Lead Tech Ops & Safety

Enerflex Ltd.; Carlsbad (NM); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Generous healthcare, dental and vision

401(k) employer matching

Generous paid time off

Employee equity plan

Fun office environment

Job summary

Enerflex Ltd. is seeking a Field Service Supervisor to oversee and schedule all field service operations within the designated Area. The role involves safety compliance, staffing, mentoring technicians, and ensuring revenue goals are met while maintaining high service quality.

The candidate will lead installations, startups, and diagnostics on major OEM equipment, interpret compressor performance, and mentor teams while maintaining strong customer relationships and professional conduct.

Qualifications

• High school diploma or GED with advanced vocational/technical training.
• 10+ years of applicable field service experience.
• Prefer CAT/Waukesha certifications or equivalent.
• Must stay current on OEM model training.
• Valid driver’s license; able to learn company applications.

Responsibilities

• Supervise and schedule field technicians in area with Branch/Regional Manager oversight.
• Organize technician assignments to minimize drive times and maximize service quality.
• Train technicians in technical competencies and process documentation.
• Monitor field service expenses, vehicle upkeep and service reports.
• Ensure safety and environmental precautions are followed.
• Communicate status of staffing, productivity and service issues to management.
• Lead overhauls, installations, startups, and diagnostics on major OEM equipment.
• Interpret compressor performance and horsepower.
• Teach purging/loading techniques and use of coupling alignment tools.
• Read and apply P&IDs, blueprints, and installation manuals.
• Maintain customer relationships and professional representation.
• Oversee safety and training activities; perform other duties as assigned.

Skills

Leadership

Staffing

Safety compliance

Troubleshooting

Communication

Education

High school diploma or GED

Advanced vocational/technical training

CAT certifications (Gas I/II, 3600, 3500)

Tools

Word

Excel

Outlook

Job description

Enerflex Ltd. is seeking a Field Service Supervisor to oversee and schedule all field service operations within the designated Area. The role involves safety compliance, staffing, mentoring technicians, and ensuring revenue goals are met while maintaining high service quality.

The candidate will lead installations, startups, and diagnostics on major OEM equipment, interpret compressor performance, and mentor teams while maintaining strong customer relationships and professional conduct.