Field Service Supervisor: Lead Repairs & Team Growth

Cleveland Brothers Equipment Co., Inc.; Hunker (Westmoreland County); On-site; USD 76,000 - 99,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

401(k) match

Short- and long-term disability

Health savings account

PTO

Profit Sharing

Job summary

Cleveland Brothers Equipment Co., Inc. is seeking a Field Service Supervisor to direct the Field Service Department and its staff in repairs and parts support for customers.

The role emphasizes managing repairs, scheduling, and cost-effective service delivery across multiple locations. Ideal candidates bring hands-on supervisory experience in a field environment, strong communication skills, and proficiency with Windows-based software tools.

Qualifications

• Five years of hands on supervisory experience within a field environment.
• Strong written and verbal communication skills.
• Proficiency with MS Office software and DBSi.
• Ability to manage day-to-day operations and schedule personnel.

Responsibilities

• Direct the activities of the Field Service Department and employees in field repairs and parts support.
• Supervise and develop department personnel; assign and schedule repairs.
• Respond to customer inquiries on equipment repairs and service pricing.
• Coordinate field repairs efficiently with available mechanics and service vehicles.
• Utilize information resources to locate parts, repair procedures, and warranty details.

Skills

Supervisory experience

Field service

Staff development

Communication skills

MS Office

Lotus Notes

DBSi

Scheduling

Tools

MS Office

Lotus Notes

DBSi

Job description

Cleveland Brothers Equipment Co., Inc. is seeking a Field Service Supervisor to direct the Field Service Department and its staff in repairs and parts support for customers.

The role emphasizes managing repairs, scheduling, and cost-effective service delivery across multiple locations. Ideal candidates bring hands-on supervisory experience in a field environment, strong communication skills, and proficiency with Windows-based software tools.