Field Service Supervisor

ZipRecruiter; Midland (KS); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Field Service Supervisor to lead field operations and ensure the highest standards of safety and service. This role involves overseeing installation, repair, and maintenance of specialized equipment while managing a dynamic team. You'll be the key communicator between field teams and management, driving operational excellence and fostering a culture of continuous improvement. If you have a strong background in field operations and a passion for leadership, this opportunity offers a chance to make a significant impact in a vital role.

Qualifications

• 2+ years of field experience and 3+ years as a Field Supervisor required.
• Strong safety background and OSHA certifications are essential.

Responsibilities

• Oversee installation, repair, and maintenance of equipment at well sites.
• Manage field service teams and ensure compliance with safety regulations.

Skills

Leadership Skills

Problem-Solving Skills

Communication Skills

Technical Aptitude

Customer Service

Education

High School Diploma or equivalent

Tools

Fleet Management Software

Safety Compliance Tools

Job description

Job Description

As a Field Service Supervisor, you’ll be at the heart of the action, overseeing field operations to ensure top-notch installation, repair, and maintenance of equipment while upholding the highest safety standards. You'll be the go-to person for both field teams and management, bridging the gap and fostering effective communication. With a blend of hands-on fieldwork and office duties, you’ll drive operational excellence, enforce compliance, and spearhead continuous improvement, all while nurturing the growth and development of your team members.

**Must be local to Midland/Odessa area**

Responsibilities:

• Oversee the installation, repair, and maintenance of HULK Downhole products at customer well sites, ensuring proper functionality and adherence to safety regulations.
• Directly manage and lead the field service team, ensuring operational efficiency, safety compliance, and high-quality service delivery.
• Provide guidance, training, and mentorship to enhance team performance.
• Ensure that all fieldwork is conducted in compliance with company safety policies, industry regulations, and standard operating procedures.
• Act as the primary point of contact for field teams, relaying information between technicians, customers, and management.
• Monitor job performance, enforce quality standards, and provide feedback to improve operational efficiency.
• Conduct periodic inspections and audits to confirm proper installation and maintenance practices.
• Assist in resolving technical issues, troubleshooting equipment failures, and providing expert solutions.
• Ensure accurate and timely documentation of field activities, service reports, and incident records as needed.
• Support the Field Services Manager by coordinating field activities, scheduling resources, and optimizing workflow.
• Manage fleet and equipment readiness, ensuring that tools, vehicles, and machinery are properly maintained and available for deployment.
• Assist in overseeing safety in the field.
• Foster a culture of continuous improvement, teamwork, and professional growth among field service personnel.
• Perform other duties as assigned to support company goals and operational success.

Qualifications:

• Minimum of 2 years of verifiable field experience required.
• Minimum 3+ years of Field Supervisor experience required.
• Valid Class C Driver’s License issued by his/her state of residence and an acceptable Motor Vehicle Record.
• Strong safety background.
• OSHA 10 / OSHA 30 certification.
• Experience with production/workover operations, artificial lift, rod pump, ESP systems (CT, capillary, spooling, ESP).
• Fleet management experience.
• Strong leadership and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and handle multiple responsibilities efficiently.
• Strong technical aptitude and hands-on experience in field service operations.
• Must be able to work under time deadlines while maintaining a positive attitude and providing exemplary customer service.
• Travel up to 75% in the field, overseeing operations and providing technical support.

Physical Requirements:

• May be required to sit, bend, squat, kneel, or stand for long periods.
• May be required to lift up to 50 pounds unassisted.
• Sit, speak, or listen actively for extended periods.
• Possess full use of both hands to feel or manipulate objects, tools, or controls.
• Perform an extended reach with arms to manipulate objects, tools, or controls.
• Walk short distances, sometimes over uneven terrain.
• May be exposed to various weather conditions, including seasonal hot and cold temperatures.

Compensation:

• Salary is competitive and dependent on years of applicable experience.
• Additional benefits and incentives will be discussed during the hiring process.