Field Service & Solutions Advisor

Southern States Toyotalift; Tampa (FL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k) with company matching

Health insurance

Vision Insurance

PTO and Vacation

Paid Holidays

Flexible Spending Account

Life Insurance

Tuition Reimbursement

Job summary

Southern States Material Handling is seeking a Service Advisor to grow new business and retain accounts by offering maintenance programs and solutions for material handling equipment. You will manage a portfolio of existing accounts while pursuing new opportunities with prospective customers.

Join our Toyota family and contribute to expanding preventive maintenance agreements, volume opportunities, and tailored client proposals. Strong presentation and MS Office skills are essential.

Qualifications

• Minimum sales experience of 2 years preferred.
• Proficient in Microsoft Office suite.
• Strong written, verbal, and interpersonal communication & presentation skills.
• Excellent analytical, problem-solving skills, and ability to multi-task.
• Ability to create presentations to entice and motivate customers.
• Ability to generate new ideas and demonstrate creative thinking.
• Commitment to excellent customer service.
• Superior attention to detail and accuracy.
• Knowledge of industrial powered equipment and the material handling industry a plus.
• Able to work efficiently with minimal guidance or supervision.
• Must possess valid Driver’s License.
• Mon-Fri 8am – 5pm; Travel- Up to 90% within territory.

Responsibilities

• Learn Toyota/Raymond processes and gain a working knowledge of equipment lines and services.
• Identify business opportunities at customer locations and make suggestions to customers about SSMH’s products and services.
• Build and maintain successful long-term relationships with current and new customers through in person and virtual communications.
• Develops tailored client proposals by identifying customer pain points to provide best-in-class solutions.
• Present information effectively driving client decisions to improve material handling equipment performance (preventative maintenance).
• Capable negotiator; clearly communicates goals, interests, and positions during discussions.
• Develops strategies, techniques and tactics based on customer feedback and market environment.
• Demonstrates creative thinking bringing original ideas and growth opportunities.

Skills

Sales experience

MS Office

Communication skills

Analytical thinking

Presentation skills

Problem solving

Creative thinking

Customer service

Attention to detail

Driver's license

Job description

Southern States Material Handling is seeking a Service Advisor to grow new business and retain accounts by offering maintenance programs and solutions for material handling equipment. You will manage a portfolio of existing accounts while pursuing new opportunities with prospective customers.

Join our Toyota family and contribute to expanding preventive maintenance agreements, volume opportunities, and tailored client proposals. Strong presentation and MS Office skills are essential.