Field Service Scheduler & Logistics Optimizer

Mettler-Toledo International, Inc; Lutz (FL); Presencial; USD 52.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision coverage

401(k) with company matching

Tuition reimbursement

Parental and caregiver leave

Descripción de la vacante

METTLER TOLEDO is seeking a Scheduling Analyst Dispatcher to coordinate daily Field Service Technician schedules, ensuring planned and unplanned work meets service goals and SLAs. You will balance customer priorities, technician availability, and material readiness to optimize routing and drive productivity.

You’ll participate in weekend rotations and collaborate with internal teams to keep parts arriving on time, while upholding dispatch processes and ensuring accurate documentation for billing.

Formación

• Associate's degree or 2+ years scheduling experience in service/logistics/manufacturing.
• Experience with ERP/CRM systems is a plus.
• Proficient in MS Office (Excel, Word, Outlook, PowerPoint).

Responsabilidades

• Coordinate daily activities for Field Service Technicians to meet service and performance goals.
• Follow dispatch processes to ensure consistency and efficiency.
• Analyze schedules and routes to minimize travel time and maximize productivity.
• Adjust schedules in real time based on priorities and resource availability.
• Collaborate with internal teams to ensure parts/materials arrive on time and meet SLAs.
• Monitor open orders and technician documentation for billing readiness.
• Communicate with internal teams and customers to deliver high service levels.
• Participate in weekend rotation as part of coverage model.
• Support additional tasks as needed.

Conocimientos

Scheduling

Planning

ERP/CRM

Excel

PowerPoint

Educación

Associate's degree

Herramientas

ERP systems

CRM systems

Excel

PowerPoint

Descripción del empleo

METTLER TOLEDO is seeking a Scheduling Analyst Dispatcher to coordinate daily Field Service Technician schedules, ensuring planned and unplanned work meets service goals and SLAs. You will balance customer priorities, technician availability, and material readiness to optimize routing and drive productivity.

You’ll participate in weekend rotations and collaborate with internal teams to keep parts arriving on time, while upholding dispatch processes and ensuring accurate documentation for billing.