Dispatch Coordinator: Field Services & Routing

Sweeping Corporation of America; San Jose (CA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Competitive wages

401K plan

Health, dental, vision, and life ins.

Paid time off

Job summary

Sweeping Corporation of America is seeking a Dispatcher to route and schedule drivers for sweeping and related services at our San Jose location. The role involves coordinating daily work orders, monitoring driver logs and hours, and ensuring DOT compliance while delivering excellent customer service.

The successful candidate will use routing software and Excel to optimize routes, support billing, and maintain accurate records.

Qualifications

• High school diploma or equivalent.
• 3–5 years of dispatcher experience.

Responsibilities

• Analyze routes with drivers to deliver cost-effective service options.
• Coordinate resource deployment via daily work orders.
• Monitor driver logs for errors or policy violations.
• Track drivers' hours and equipment availability.
• Process orders and address driver concerns.
• Answer phones and dispatch instructions as needed.
• Collaborate with billing to back up services for invoicing.
• Use computer software and Excel for routing and verification.
• Maintain weather awareness affecting driver locations.
• Ensure DOT compliance and safe driver operations.

Skills

Route optimization

Scheduling

Communication

DOT compliance

Education

High school diploma

Tools

Excel

Job description

Sweeping Corporation of America is seeking a Dispatcher to route and schedule drivers for sweeping and related services at our San Jose location. The role involves coordinating daily work orders, monitoring driver logs and hours, and ensuring DOT compliance while delivering excellent customer service.

The successful candidate will use routing software and Excel to optimize routes, support billing, and maintain accurate records.