Field Scheduling Lead — Dispatch & Coordination (Hybrid/Remote)

Construction Association of Michigan; Alpena, Northern (MI, KY); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Pay range

Education reimburse

Referral bonuses

Medical plan

401K plan

Paid time off

Management opportunities

Company giveaways

Community service

Mission-driven

Job summary

CertaSite, LLC is seeking a scheduler to manage the flow of activities for field crews. The role requires a customer-focused mindset and the ability to stay on the phone while multitasking other priorities.

You will monitor the daily schedule and adjust to complete work in the short term, and handle inbound emergency field assignments. You will collaborate with service managers, office staff, technicians, customers and others to get work scheduled and completed as smoothly as possible.

Qualifications

• Minimum 5 years of direct field scheduling experience.
• Ability to communicate clearly and concisely.
• Capable of independent work in a fast-paced environment.

Responsibilities

• Schedule all field projects after coordinating with internal/external departments.
• Ensure crews have adequate work and report irregular performance.
• Monitor field performance for productivity and utilization metrics.
• Allocate field activities including travel time and emergency work.
• Adjust schedules in real time due to resource changes or conditions.
• Coordinate with operations and HR on tracking new hires.
• Coordinate with purchasing for job-specific materials.
• Perform other duties and projects as assigned.

Skills

Scheduling

Customer service

Communication

Multitasking

Teamwork

Education

Associate's degree in construction management or related field

Tools

MS Office

Scheduling software

Job description

CertaSite, LLC is seeking a scheduler to manage the flow of activities for field crews. The role requires a customer-focused mindset and the ability to stay on the phone while multitasking other priorities.

You will monitor the daily schedule and adjust to complete work in the short term, and handle inbound emergency field assignments. You will collaborate with service managers, office staff, technicians, customers and others to get work scheduled and completed as smoothly as possible.