Field Service QA & Compliance Specialist

OSI Group; Chicago (IL); On-site; USD 90,640 - 135,960; Full time

Benefits offered by this job

401(k) with matching contributions

Comprehensive paid time off

Educational assistance for professional development

Job summary

OSI Group seeks a Field Service representative in Chicago, IL to support customer relationships and quality assurance in the food industry. Responsibilities include providing technical assistance, collecting restaurant complaints, and ensuring compliance with customer specifications.

The ideal candidate should have a Bachelor’s degree in a related field and 2-5 years of experience in the food industry. The role offers a competitive salary, benefits package, and opportunities for professional growth.

Qualifications

• 2+ to 5 years of relevant work experience in the food industry.
• Ability to travel a minimum of 30% of the time required.
• Ability to follow directions and communicate opinions effectively.

Responsibilities

• Provide technical and customer relationship support to restaurant teams.
• Review complaints at the store level and support investigations.
• Ensure manufacturing facilities comply with customer specifications.

Skills

Knowledge of Microsoft Office

Analytical skills

Communication skills

Understanding of Quality Tools

Technical Learning

Sensory Evaluation experience

Education

Bachelor's degree in food science or related field

Job description

OSI Group seeks a Field Service representative in Chicago, IL to support customer relationships and quality assurance in the food industry. Responsibilities include providing technical assistance, collecting restaurant complaints, and ensuring compliance with customer specifications.

The ideal candidate should have a Bachelor’s degree in a related field and 2-5 years of experience in the food industry. The role offers a competitive salary, benefits package, and opportunities for professional growth.