Field Service Pro - Cabinetry & Installations (Travel 75%+)

Comunidade Metodista; Spartanburg (SC); On-site; USD 42,000 - 64,000; Full time

Job summary

Century Cabinets, Inc. in Spartanburg, SC is seeking a Field Service Representative to act as liaison between the company and builders, superintendents and subcontractors to ensure orders are completed accurately and on schedule.

The role requires constructing service plans, coordinating warranty work, and arranging countertop installations with partner fabricators while upholding excellent communication and customer service standards.

Qualifications

• Three years of Cabinet Industry knowledge
• Purchasing/Receiving experience
• Excellent communications skills – ability to be clearly understood on phone as well as clear concise written communication
• Excellent multi-talker
• Exceptional problem-solving skills
• Ability to thrive in a fast-paced environment
• Ability to effectively represent Century Cabinets with our customers & subcontractors
• Knowledge of Smartsheet’s and QuickBooks helpful
• Prior experience with online builder supply portals (Supply Pro) helpful

Responsibilities

• Act as Liaison to Customers (Field Personnel/Superintendents/Sub-Contractors)
• Schedule Homeowner Warranty and Service work as required
• Schedule Drops/Installation of countertops with partner fabricators
• Assist with any other duties as assigned by management.

Skills

Cabinet industry knowledge

Purchasing/Receiving

Communication skills

Interpersonal skills

Project management

Problem solving

Fast-paced environment

Representing customers & subcontractor

Team collaboration

Tools

Smartsheet

QuickBooks

Supply Pro

Job description

Century Cabinets, Inc. in Spartanburg, SC is seeking a Field Service Representative to act as liaison between the company and builders, superintendents and subcontractors to ensure orders are completed accurately and on schedule.

The role requires constructing service plans, coordinating warranty work, and arranging countertop installations with partner fabricators while upholding excellent communication and customer service standards.