Field Service Representative

Edge Building Solutions; Tampa (FL); Presencial; USD 60.000 - 65.000; Jornada completa

Descripción de la vacante

Edge Building Solutions in Tampa, FL is seeking a Field Service Representative to coordinate service work, support installations, and foster strong relationships with builders and subcontractors. The role focuses on keeping projects on track, delivering outstanding customer service, and handling final punch work through cabinet installations where needed.

Ideal candidates have at least 3 years in the cabinet industry, cabinet installation experience, and solid construction field experience.

Formación

• Minimum of 3 years in the cabinet industry.
• Cabinet installation experience required.
• Construction industry experience with field operations.
• Strong communication and customer service skills (phone and written).
• Excellent multitasking, organization, and coordination abilities.
• Strong problem-solving and decision-making abilities.
• Ability to manage competing priorities in a fast-paced environment.
• Proficiency with computers and online systems.

Responsabilidades

• Coordinate field operations for builders, superintendents, and subcontractors.
• Manage service requests and warranty appointments to address issues efficiently.
• Keep projects on track by communicating updates and coordinating schedules.
• Deliver excellent customer service while representing Century Cabinets professionally.
• Complete all final punch work up to and including cabinet installations where needed.

Conocimientos

Customer service

Project coordination

Communication

Problem solving

Organization

Herramientas

Smartsheet

Cabinet installation tools

Descripción del empleo

Position Overview

Now Hiring! Field Service Representative

Location: Tampa, FL | Edge Building Solutions – Century Cabinets

Do you have experience in the cabinet or construction industry and enjoy working with customers to keep projects on track? Edge Building Solutions is looking for a Field Service Representative to coordinate service work, support installations, and build strong relationships with builders, superintendents, and subcontractors.

If you're an organized problem-solver who thrives in a fast-paced environment and takes pride in delivering excellent customer service, we'd love to hear from you!

What You’ll Do

• Coordinate Field Operations: Serve as the main point of contact for builders, superintendents, subcontractors, and other field personnel.
• Manage Service Requests: Service homeowner warranty appointments and service work to ensure issues are addressed efficiently.
• Keep Projects on Track: Communicate updates, resolve issues, and coordinate schedules to support successful project completion.
• Deliver Excellent Customer Service: Represent Century Cabinets professionally while building positive relationships with customers and partners.
• Final Punch Work: Responsible for Completing all final punch work up to and including Installation of Cabinets and Cabinet Components where needed.

What We’re Looking For

• At least 3 years of experience in the cabinet industry.
• Cabinet Installation Experience required.
• Construction industry experience and familiarity with field operations.
• Strong communication and customer service skills, including professional phone and written communication.
• Excellent multitasking, organization, and project coordination skills.
• Strong problem-solving and decision-making abilities.
• Ability to manage competing priorities in a fast-paced environment.
• Proficiency with computers and online systems.

Preferred Qualifications:

• Experience with Smartsheet.
• Experience with Cabinet installation tools and equipment.
• Clean Driving Record

Work Environment & Physical Requirements

• Full-time position.
• Ability to lift up to 15 pounds occasionally.
• Travel requirement: Candidates should be comfortable with travel throughout the assigned service area on a daily basis.

Why Join Us?

At Edge Building Solutions and Century Cabinets, you'll play an important role in coordinating projects, solving problems, and ensuring a positive experience for our customers. This is an opportunity to put your cabinet and construction industry knowledge to work in a role that combines customer service, coordination, and field operations.

Pay Range

USD $60,000.00 - USD $65,000.00 /Yr.