Field Service Parts Delivery Technician

Associated; Indianapolis, Northern (IN, KY); Hybrid; USD 29,000 - 34,000; Full time

Job summary

The Raymond Corporation is seeking a full-time Delivery/Parts Associate in Indianapolis to perform delivery and transfer of parts, supplies, and paperwork to technicians. You will serve as the liaison between Branch Operations and Field Service Technicians to improve access to parts and materials, with daily driving duties and upkeep tasks.

Key responsibilities include delivering parts and paperwork to technicians, pressing tires as needed, coordinating van maintenance, and maintaining accurate

Qualifications

• Proficiency with computers, Microsoft Office, and ERP systems.
• Effective customer service and relationship-building skills.
• Excellent written and verbal communication skills across all levels of an organization, both internally and externally.
• Organizational skills to accurately match, sort, collate, and maintain information and data.
• Experience operating hydraulic press equipment.
• Capable of operating various forklifts and completing required SOTM training.
• Resourcefulness in researching and utilizing multiple sources to expedite orders and fulfill internal and external customer needs.
• Demonstrated success managing multiple priorities, planning and organizing work, and maintaining attention to detail.

Responsibilities

• Delivers parts, paperwork, and supplies to Field Service Technicians and Company Drop Sites.
• Presses tires for Field Service Technicians as required.
• Coordinates and schedules company van maintenance (i.e. oil changes, car washes, miscellaneous repairs, etc.).
• Responsible for the delivery and pickup to service vans of cores, uniforms, environmental contaminants, and consumable commodities.
• Provides excellent customer relations by exchanging information with courtesy and consideration.
• Effectively communicates customer issues and concerns regarding accounts to Service Manager and FSMs.
• Performs related duties as assigned or as the situation dictates.

Skills

Customer service

Verbal & written communication

Organizational skills

Multitasking / prioritization

Problem-solving

Clean driving record

Forklift operation

Time management

Tools

Microsoft Office

ERP systems

Hydraulic press

SOTM training

Job description

The Raymond Corporation is seeking a full-time Delivery/Parts Associate in Indianapolis to perform delivery and transfer of parts, supplies, and paperwork to technicians. You will serve as the liaison between Branch Operations and Field Service Technicians to improve access to parts and materials, with daily driving duties and upkeep tasks.

Key responsibilities include delivering parts and paperwork to technicians, pressing tires as needed, coordinating van maintenance, and maintaining accurate