Field Service & Ops Deployment Manager – Data Center Focus

FuelCell Energy; Torrington (CT); Hybrid; USD 120,000 - 130,000; Full time

Job summary

FuelCell Energy seeks a Manager of Service and Operations Deployment to direct field service and operations expansion. You will lead development and execution of service requirements for high reliability across installations, coordinating with Project Mgmt, Asset Mgmt, Field Service, Engineering, Supply Chain and Quality.

Responsibilities include creating training programs, resource planning, documenting procedures, estimating costs, and establishing partner networks to support new sites and

Qualifications

• 5-7 years managing and supervising operations.
• Minimum of 2 years of prior Field Service Management.
• Minimum of 5 years of mechanical experience, power plant experience preferred.

Responsibilities

• Lead development and implementation of Service and Operations enhancements for new installations.
• Establish training procedures and coordinate training of new personnel in operations, safety, environmental and technical areas.
• Develop and implement a resource plan to support any new installation including recruiting/ selecting field service and operations personnel.
• Update both site specific and product specific documentation related to field service and operations.
• Estimate costs associated with field service and operations for new sites including on-site and remote resources, maintenance, and repairs.
• Establish a record tracking system for all new sites to maintain operations and service records.
• Establish relationships with site localized partners to complete more specialized maintenance and support activities and work with supply chain on service agreements.
• Develop processes or procedures for field service and operations, including transitioning from construction to commercial operations.
• Budgeting, strategic planning, resource management and process improvement principles should guide decisions.
• Demonstrate leadership and accountability.

Skills

Field service management

Mechanical experience

Leadership / supervision

Budgeting

Resource management

Process improvement

Job description

FuelCell Energy seeks a Manager of Service and Operations Deployment to direct field service and operations expansion. You will lead development and execution of service requirements for high reliability across installations, coordinating with Project Mgmt, Asset Mgmt, Field Service, Engineering, Supply Chain and Quality.

Responsibilities include creating training programs, resource planning, documenting procedures, estimating costs, and establishing partner networks to support new sites and