Field Service & Operations Technician

Cold Jet LLC; Rancho Cucamonga (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Cold Jet LLC is hiring a Service Technician in Rancho Cucamonga, California, focusing on installation, support, and troubleshooting of dry ice blasting machines and manufacturing equipment. Candidates should possess a technical degree and over 5 years of experience in field service, alongside proficient skills in MS Office and CRM applications. This role involves active customer engagement, resolving issues, and meeting operational needs. The position may require traveling up to 10% of the time.

Qualifications

• 5+ years of experience in field service working with mechanical equipment.
• Proficient level skills with MS Office, especially Excel.

Responsibilities

• Perform repairs on dry ice blasting machines and manufacturing equipment.
• Provide technical support and troubleshoot equipment issues.
• Manage inventory and collaborate on replenishment procedures.
• Support regional sales representatives with customer service.

Skills

Technical Savvy

Business Communication

Mechanical Aptitude

MS Office Proficiency

Education

Degree in a technical field or equivalent military training

Tools

ERP applications

CRM applications

Excel

Job description

Cold Jet LLC is hiring a Service Technician in Rancho Cucamonga, California, focusing on installation, support, and troubleshooting of dry ice blasting machines and manufacturing equipment. Candidates should possess a technical degree and over 5 years of experience in field service, alongside proficient skills in MS Office and CRM applications. This role involves active customer engagement, resolving issues, and meeting operational needs. The position may require traveling up to 10% of the time.