Field Service Operations Specialist

Taylor Sudden Service Inc.; Covington (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Taylor Sudden Service is seeking an experienced Service Coordinator for the Covington, Georgia Branch. You will manage service activities, communicate with customers and field technicians, and support day-to-day operations in a fast-paced environment.

Ideal candidates bring parts/service industry experience, strong organization, and the ability to multitask and work well under pressure as part of a team.

Qualifications

• Experience in parts and/or service industry considered a plus.
• Ability to coordinate technicians and service work.
• Strong communication with customers and colleagues.
• Excellent organizational and multitasking abilities.
• Ability to work under pressure and in a collaborative team.

Responsibilities

• Coordinate service activities and field operations.
• Communicate with customers regarding repairs and maintenance.
• Prepare service estimates and process service and parts orders.
• Assist with warranty claims and day-to-day Service Center operations.

Skills

Customer service

Scheduling

Communication

Multitasking

Teamwork

Job description

Taylor Sudden Service is seeking an experienced Service Coordinator for the Covington, Georgia Branch. You will manage service activities, communicate with customers and field technicians, and support day-to-day operations in a fast-paced environment.

Ideal candidates bring parts/service industry experience, strong organization, and the ability to multitask and work well under pressure as part of a team.