Field Service Operations Manager - Dispatch & Team Lead

Hugg & Hall; Jonesboro (AR); Presencial; USD 65.000 - 90.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical, Dental, Vision, and Life Ins.

401(k) Retirement with company match

Generous PTO and paid holidays

Resumo da vaga

Hugg & Hall Equipment Company seeks a Field Service Coordinator Manager to lead a team of field technicians across multiple branches from our Glenpool, OK location.

You will manage, dispatch and support technicians, provide real-time troubleshooting, coordinate parts orders, and mentor new technicians. Prior field service and dispatch experience, plus strong leadership and computer skills, are essential in a fast-paced environment.

Qualificações

• 2-3 years of field service technician experience in agricultural, construction, or material handling equipment industries
• High School Diploma or equivalent

Responsabilidades

• Manage, dispatch and support a team of field technicians
• Use technical expertise to provide real-time troubleshooting assistance on repair jobs
• Coordinate parts orders across multiple departments and locations to support service and rental departments
• Interview, hire, and mentor new service technicians

Conhecimentos

Team leadership

Dispatch experience

Technical troubleshooting

Multi-department coordination

Excellent computer skills

Aerial equipment experience

Formação

High School Diploma

Ferramentas

Dispatch software

MS Office

Repair management systems

Descrição da vaga

Hugg & Hall Equipment Company seeks a Field Service Coordinator Manager to lead a team of field technicians across multiple branches from our Glenpool, OK location.

You will manage, dispatch and support technicians, provide real-time troubleshooting, coordinate parts orders, and mentor new technicians. Prior field service and dispatch experience, plus strong leadership and computer skills, are essential in a fast-paced environment.