Field Service Manager: Lead Dispatch & Repairs

Hugg & Hall Equipment Company; Blytheville (AR); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement

PTO & Holidays

Job summary

Hugg & Hall Equipment Company is seeking a Field Service Coordinator Manager to lead a team of field technicians across multiple branches, with a base at the Glenpool, OK location. This role blends hands-on field experience with strong managerial and dispatch capabilities to ensure exceptional service repairs.

You will oversee scheduling, mentor technicians, and coordinate cross-department efforts to deliver timely parts, troubleshoot issues, and maintain safety standards in a dynamic

Qualifications

• Experience as a field service technician in relevant industries.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong mechanical aptitude and professional demeanor.
• Experience in dispatch roles a plus.
• Excellent computer skills.

Responsibilities

• Manage, dispatch and support a team of field technicians.
• Provide real-time troubleshooting assistance on repair jobs.
• Coordinate parts orders and support rental department across branches.
• Interview, hire, and mentor new service technicians.

Skills

Field service dispatch

Team leadership

Real-time troubleshooting

Cross-department coordination

Interviews & mentoring

Computer literacy

Safety-first mindset

Aerial equipment experience

Education

High School Diploma or equivalent

Job description

Hugg & Hall Equipment Company is seeking a Field Service Coordinator Manager to lead a team of field technicians across multiple branches, with a base at the Glenpool, OK location. This role blends hands-on field experience with strong managerial and dispatch capabilities to ensure exceptional service repairs.

You will oversee scheduling, mentor technicians, and coordinate cross-department efforts to deliver timely parts, troubleshoot issues, and maintain safety standards in a dynamic