Field Service Dispatch Leader – Multi-Branch Ops

Hugg & Hall; Blytheville (AR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay + quarterly incentives

Medical, Dental, Vision, and Life

401(k) Retirement with company match

Generous PTO and paid holidays

Job summary

Hugg & Hall Equipment Company is seeking a Field Service Coordinator Manager to lead a team of field technicians and coordinate dispatch across branches. This role blends hands-on field experience with strong managerial and dispatch capabilities.

Based at the Glenpool, OK branch, you will mentor technicians, optimize service repairs, and ensure timely parts support while collaborating with multiple departments to deliver best-in-class service.

Qualifications

• 2-3 years of field service technician experience in agricultural, construction, or material handling equipment industries.
• High School Diploma or equivalent.
• Prior experience in a dispatch role.

Responsibilities

• Manage, dispatch and support a team of field technicians
• Use technical expertise to provide real-time troubleshooting assistance on repair jobs
• Coordinate parts orders, support rental department, and ensure best-in-class service repairs across branches
• Interview, hire, and mentor new service technicians

Skills

Field service

Dispatch

Team leadership

Troubleshooting

Aerial equipment

Excellent computer skills

Education

High School Diploma or equivalent

Job description

Hugg & Hall Equipment Company is seeking a Field Service Coordinator Manager to lead a team of field technicians and coordinate dispatch across branches. This role blends hands-on field experience with strong managerial and dispatch capabilities.

Based at the Glenpool, OK branch, you will mentor technicians, optimize service repairs, and ensure timely parts support while collaborating with multiple departments to deliver best-in-class service.